Metro Systems Corporation Public Company Limited (MSC)

IT Service Desk

Metro Systems Corporation Public Company Limited (MSC)
Salary provided
Posted on 29 Nov 2020

IT Service Desk

Metro Systems Corporation Public Company Limited (MSC)

Job Highlights

  • IT Service Desk
  • Helpdesk
  • IT Support

Job Description

Responsibilities
  • Identify and diagnose issues and problems
  • Categorize and record reported queries and provide solutions
  • Support problem identification
  • Advise users on appropriate course of action
  • Monitor issues from start to resolution
  • Escalate, if needed, unresolved problems to a higher level of support
  • Provide essential online security advice and support

Job Qualifications
  • Bachelor degree or higher in IT related field
  • Have experience in IT Support field minimum 1 years
  • Require skill to read and write in English language\
  • Strong knowledge Windows client platform
  • Strong knowledge PC and laptop Hardware/Software
  • Careful in operation detail

Additional Information

Career Level
Not Specified
Qualification
Degree
Years of Experience
1 year
Job Type
Contract

Company Overview

The Company operates its business as a distributor for computers, peripheral devices, software solutions, IT system, and office supplies, including providing system installations, software development and intellectual properties as required by the customers including complete training for the technology.

MSC The Employer of Choice

    Metro Systems Corporation Public Company Limited is committed to creating an excellent workplace for the talent in the national IT business with the commitment of a brand that works excellently in the opportunity to work with leading IT and technology businesses in Thailand, intensive learning and development opportunities, opportunities for career advancement and opportunities for total compensation and a good quality of life that can compete and motivate colleagues.

     The company has a clear strategy on building People Excellence in order to build a highperformance organization in the growth of the fourth decade of business operations in the IT industry in Thailand. The company has a policy of focusing on attracting, developing, retaining and promoting career progress for colleagues to achieve professional success according to their individual potential which is in line with the corporate philosophy that "The customer's success is our business".

Additional Company Information

Benefits & Others
Five-day work week, Overtime pay, Travel allowance