Analyze as-is process workflow and/or gather stakeholders’ requirements, using global framework or best practice to identify potential improvement opportunities and define target
measurement
Work closely with business/IT process owners & executors to develop to-be target operating model and detailed process workflow
Coordinate with various teams/vendors in testing and evaluating for the development of design & its implementation for the best output
Drive for process activation, ensure process quality, and assess the outcome for continuous improvement
Plan and drive to implement warranty and support activities
Plan and drive to implement system automation as required for better efficiency
Oversee the development of customized software and hardware requirement
Manage related IT project activities and keep track in project management tools
Manage and coordinate with process owners of related IT project processes to update and control version of process documents in document repositories when required
EDUCATION
Minimum of Bachelor's Degree in Computer Engineering, Industrial Engineering, IT or related fields
Certification is a plus
WORK EXPERIENCE
Minimum 2-yr experience in Process Engineering and Improvement
Experiences in SDLC, ITIL, Lean/Six Sigma is preferable
Project Management principles, project plan formulation & execution
Project management tools: JIRA, Confluence, etc.
Document management tools/repository: Microsoft Office, Visio, SharePoint, etc.
Experiences in delivery with respect to IT operations or process governance or compliance is a plus
PERSONAL CHARACTERISTICS
Good command of written and spoken English
Communication, presentation and training Skills are required
Mula-X (Thailand) is a provider of digital platform for real-time lending and learning portal. We have a vision to alleviate relative poverty by technologically enabling the underserved
and unbanked communities in Thailand and Greater Mekong sub region to be connected to knowledge and wealth. We will provide these communities with access to lending by building an ecosystem which will enable them to seamlessly connect, engage and interact.
We will create a digital platform that makes finance accessible to those who are well deserved and attracts borrowers who want to continuously learn and connect to pools of wealth by using technological advance and alternative scoring methods.