RGF HR Agent Recruitment (Thailand) Co., Ltd.

IT Helpdesk and Software Support (6-Month Contract/Renewable) (33K –35K) (SDG-57628)/ฝ่ายช่วยเหลือด้านไอทีและการสนับสนุนซอฟต์แวร์ (สัญญา 6 เดือน / ต่อสัญญา)

RGF HR Agent Recruitment (Thailand) Co., Ltd.
Salary provided
Posted on 13 Jan 2021

IT Helpdesk and Software Support (6-Month Contract/Renewable) (33K –35K) (SDG-57628)/ฝ่ายช่วยเหลือด้านไอทีและการสนับสนุนซอฟต์แวร์ (สัญญา 6 เดือน / ต่อสัญญา)

RGF HR Agent Recruitment (Thailand) Co., Ltd.

Job Highlights

  • Attractive remuneration package, 6-month contract
  • 3 years of experience as IT helpdesk/support
  • Provide IT helpdesk support, maintenance

Job Description

<Job Responsibilities>

  • Respond to calls/emails from employees seeking help with most appropriate action.
  • Record events and problems and their resolution in logs.
  • Follow-up and update incident status and information.
  • Identify and escalate situations requiring urgent attention.
  • Manage IT application and deployment for new employees/resigned employees to follow company policy such as Files server, Active directory, Anti-virus, Terminal server, IP Phone system, Calabrio, Office 365, AirWatch, Cisco Umbrella, LINE Works and etc.
  • Other tasks as assigned by manager

<Necessary Skill / Experience >

  • Thai nationality, Male 25-27 years old
  • Bachelor's degree of engineering in Information Technology, Computer Science
  • Have experience of IT helpdesk support 3-5 years
  • Good understanding of computer systems, mobile devices and other IT equipment
  • Strong verbal communication and problem solving skills
  • Have experience with macro and business function of excel would be appreciate
  • Able to work 6-month contract, renewable

<Preferable Skill / Experience>     

  • None

Languages skills

EnglishConversational Level

Japanese: None                         

Workplace Area: MRT Phetchaburi/BTS Promphong , Bangkok

Working Hour: 8:15-17:15(Monday to Friday (Sat: once a quarter *depend on company calendar))

About the Benefits
Salary: 33,000–35,000THB

About the company
Products: Electronics Equipment, Medical Devices

Business Type: General Appliances / Electrical Equipment;Machinery / Equipment / Plants;Semiconductors / Electronics / Electronic Components;

HOW TO APPLY,                              
*** Please submit your resume with recent photo, your current & expected salary, and reference: IT Helpdesk and Software Support (6-Month Contract/Renewable) (33K –35K) (SDG-57628)

*** Any query regarding this Job or application method, please call Tel. 02-021-0333 

RGF HR Agent Recruitment (Thailand) Co., Ltd.

689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306
Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 1011
Tel: 02-021-0333

Website : www.rgf-hragent.asia/en/thailand

Additional Information

Career Level
Entry Level
Years of Experience
3 years
Job Type

Company Overview



RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.

They created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to their clients across the region.

RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences.

Their company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for them to provide high quality total human resource management services not only in Japan but across the region. RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.

Additional Company Information