Learn Corporation Co., LTD.

IT Application Support

Learn Corporation Co., LTD.
THB 20,000 - THB 35,000 /month
Posted on 21 Jan 2021

IT Application Support

Learn Corporation Co., LTD.

Job Highlights

  • 1-2 years’ experience
  • SQL, MS Excel(Advance), HR or HCM application
  • ERP application support and Agile Methodology

Job Description

Job Summaries

  • Provide 1st / 2nd level of application support for application systems and software components
  • Troubleshoot and investigate the root cause of incidents that happen with application systems
  • Work closely with application development teams and vendor to investigate, fix and test applications
  • Administrate application system of the company in term of application configuration, master data setup, application user id and permission management
  • Monitor, update and maintain application systems to ensure that systems are working as operational
  • Maintain SLA, application availability, capacity and performance KPI.
  • Responsible for basic troubleshooting and report/follow up to technical team.
  • Maintaining up-to-date documentation of applications operation and procedure manuals.
  • Track and analyze trends in Application Support requests and generate statistical reports.
  • Oversee development and updates of help sheets, usage guides, and FAQ lists for end users.

Qualifications

  • Bachelor’s degree in Information Technology, Business Computer or related field.
  • 1-2 years’ experience 
  • MS Excel(Advance), SQL, IT Product Consultation or Software Development
  • Energetic, good team player with service minded attitude
  • Experiences in ERP application support and Agile Methodology would be a plus 

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
1 year
Job Type
Full Time, Permanent

Company Overview

Learn Corporation Co,Ltd. Founded in 2006, our first business started with the name “OnDemand” tutorial school. With a strong determination to promote and improve the education system of Thailand to sustain and for our company to grow as the private sector’s ministry of education, we work hard to create learning innovations for all age ranges. We are looking forward to seeing everyone’s success and happiness. We hope to see everyone in the society receive and pass the opportunities forward to those in need. In 2020 we need to help 1,000,000 people a years. If you are passionate in improving the Thai educational system, we would like to invite you to join our warm family at Learn Corporation.

Additional Company Information

Industry
Benefits & Others
Dental insurance, Education allowance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus