AGS Four Winds International Moving Ltd.

International Move Coordinator (Export Coordinator)/ผู้ประสานงานการขนย้ายระหว่างประเทศ​ (ผู้ประสานงานฝ่ายส่งออก)​

AGS Four Winds International Moving Ltd.
THB 20,000 - THB 30,000 /เดือน
ลงประกาศเมื่อ 28 Nov 2020

International Move Coordinator (Export Coordinator)/ผู้ประสานงานการขนย้ายระหว่างประเทศ​ (ผู้ประสานงานฝ่ายส่งออก)​

AGS Four Winds International Moving Ltd.

ไฮไลท์เด่นของงาน

  • International Environment
  • Career Opportunity
  • 5 days per week, paid holiday

รายละเอียดงาน

Main Duties and Responsibilities:

  • Receive and follow up enquires from potential clients ranging from corporate, trade and private customers.

  • International Move Coordinators are expected to be organized and to be able to maintain their own records, which would typically include enquiries, storage movements, shipment information (dates and details). The Move Coordinator is responsible for ensuring the smooth moving process relating to the client’s personal effects/household goods.
  • Preparing export documentation.
  • Responding to customer enquiries, issuing sales invoices and managing new moves/ relocation bookings
  • Co-ordinate the moves, door to door, liaising with crew, shipping, and agents and keeping the customer updated
  • Advising customers on services including insurance and storage, and amending customer bookings and quotations as necessary
  • Planning and managing unforeseen issues through the move (e.g. late arrival of vessel) and resolving any customer concerns throughout the moving process
  • Co-ordinate with the sales team, operations team, and warehouse team to ensure that any changes are communicated internally, and the operations crew are fully briefed before each move
  • Process all administration though the company IT system accurately and on time, ensuring that all moving documentation is managed efficiently

Skills and requirements

  • Bachelor Degree or higher
  • Customer Services experience is essential, ideally working in a busy environment handling multiple customer enquiries
  • Excellent verbal and written English and good numeracy is required. Ideally the candidate would have experience working in an international environment.
  • Previous office administration experience is essential
  • A basic understanding of business finance, eg invoicing, margins.
  • Knowledge of import or export documentation
  • Be able to manage a filing system and keep accurate records.
  • Must be familiar with Microsoft Office
  • Must be calm and show empathy to customers, as moving home can be a stressful experience
  • Excellent organizational and time management skills, must have strong attention to detail
  • Must be able to work under pressure and adaptable to manage changes

รายละเอียดเพิ่มเติม

ระดับตำแหน่งงาน
Not Specified
ระดับการศึกษา
Degree
อายุงาน
1 year
ประเภทการจ้างงาน
Full Time

ข้อมูลบริษัท

The AGS Group has become one of the leading relocation service providers in the world, through commitment to providing professional service and workmanship of consistent high quality to meet our customers’ requirements.

Over the past 40 years, the AGS Group has built up a network of 129 branches in 80 countries by specializing in door-to-door relocation solutions.

The AGS Group gained recognition with their unique concept of placing experienced professionals in remote destinations where few logistical resources were available.

A network of 18 subsidiaries in France and 20 subsidiaries covering Europe from East to West ensures that AGS is both the largest international removals service provider in France and a leader in Europe. With an office in practically every country in Africa, the AGS Group provides the largest network of removal services on the continent.

AGS Four Winds is currently looking for energetic and dynamic candidates for below position:

ข้อมูลบริษัทเพิ่มเติม