Monroe Recruitment Consulting Group Co., Ltd.

Head of Quality Assurance (Fast Pace Manufacturing), Bangkok, Thailand

Monroe Recruitment Consulting Group Co., Ltd.
Salary provided
Posted on 22 Nov 2020

Head of Quality Assurance (Fast Pace Manufacturing), Bangkok, Thailand

Monroe Recruitment Consulting Group Co., Ltd.

Job Highlights

  • Manage multiple plants
  • Strategize customer’s handling process
  • Leader in a Thai public listed company

Job Description

Salary : 180,000 to 200,000 THB

Additional Benefits : Attractive

Company Profile

Executive recruitment company Monroe Consulting Group Thailand is recruiting on behalf of a well-established packaging manufacturing companies in Asia. Our respected client is seeking a customer and detailed oriented professional for the job of Head of Quality Assurance. This role serves as a primary liaison on matters regarding the company’s product, field quality, manufacturing quality, and customer’s complaints. The job is based in Bangkok.

Job Summary

The Head of Quality Assurance leads implement and execution of quality assurance operations strategies and customer’s responses programs across all plants. Primary focus of this position is to standardize inspection and customer’s handling process under quality department in all plants with a heavy focus on operational excellence using collected data from stakeholders. This position requires the improvement of corporate standards for product and material acceptance and testing and verification processes.

Job responsibilities

  • Execute both product and material quality strategies to implement process change that drives improvements across all plants.
  • Lead customer quality-focused improvement programs. Positively differentiate the company’s current products and procedures by implementing new/enhanced quality practices that result in customer satisfaction.
  • Develop and deploy policy, goals, and methods to ensure compliance with internal and customer’s quality standard and management systems.
  • Publish aligned quality metrics, measurement, and monitoring of quality system effectiveness to ensure quality goals are met.
  • Collects data and insights from operations to identify root causes of problems.
  • Be a data driven leader that utilize data from all parties. Consolidates, analyses, and reports quality metrics on a regular basis to identify areas for improvement; lead review of quality metrics and use disciplined root cause and problem solving methodologies to identify, implement and correct/prevent actions as well as lessons learned within the business unit.
  • Establish and develop strong working relationships with internal units and external customers to work with cross-functional teams to accomplish common goals for all plant under the group.
  • Coach direct report to facilitate gap analysis sessions and own the solution implementation for future state processes.
  • Provides project / process management consulting, coaching, and training to business teams across different disciplines.
  • Provide progress updates to executive leadership team to communicate progress
Job requirements

  • Proven success in managing a large quality organization.
  • Experience gained from an industrial organization with well-established quality programs.
  • Experience establishing a Quality function where it has not existed in the past, including creating effective systems and processes from scratch.
  • Ability to make complex decisions by utilizing personal wisdom and experience to come to the best conclusion and solution given the situation; uses multiple problem-solving tools and techniques.
  • Ability to form relationships at all levels in the organization.
  • Strong communication skills and strong ability to address multiple tasks.
  • Possess analytical problem solving, creative thinking skills, excellent verbal/written communication, and interpersonal skills.
  • Strong interest in data, technology, and willingness to learn about products and customer needs.

INTERESTED? All applications will be treated in the strictest confidence. If you are a suitable match for this position please simply click the APPLY button below and please ensure that your CV is a WORD document and not a PDF.

Additional Information

Career Level
Years of Experience
10 years
Job Type
Full Time

Company Overview


Monroe Consulting Group is a leading provider of senior human resource capital, specialising in servicing the worlds emerging economies within the Professional Services, Technology, Industrial, Health and Consumer Goods sectors. Established in 1998, we have offices in Thailand, Indonesia, Malaysia, The Philippines, China, and Vietnam.


Our brand is built around quality, professionalism, and very high ethical standards. Our Recruitment Consultants are all highly trained and work unique specialist markets which truly allows them to understand the needs of both our clients and candidates. In a world where quality attracts quality and results can be all that matter, Monroe is your committed advocate and the best external ambassador you could ever wish for.


Monroe Consulting Group has won a total of 25 international recruitment awards to include being voted Best Recruitment Company APAC 5 times, Best Overseas Operation twice and Best In-House Trainer at the Global Recruiter Awards. We also been voted Best Consultancy at The Thailand Expat Awards and Best SME at the Thailand Entrepreneur Now Awards.


"Monroe have been superb, their customer service is great. The team there respond very quickly and go above and beyond to help throughout the recruitment process. I am always impressed with the service orientation I find when I interact with the Monroe team.” People & HR Manager - FMCG

“Monroe Consulting played a big role in expanding our organization. They understand our business, our requirements, and provide good information about the market. We are very happy with the quality of the candidates they present, and exceeded our expectations in coordinating with candidates, starting from setting up the interviews, up to the closing stage. We appreciate their honesty and professionalism. We would rate the service that they provide as excellent!” HR Director - Manufacturing

Additional Company Information

Benefits & Others
Five-day work week, Medical insurance, Performance bonus, Transportation allowance, Travel allowance