Governance, Risk and Compliance – Analyst – Client Security

Location : Bangna

Salary  : 80,000 - 100,000 

Role Description:

This role will be focused on Contact Centre Security Requirements delivery and timely completion of security activities mandated in client security standard. Act as a direct responsible individual for the client as well as client for information security compliance. Responsibilities:
• Practice CCSR processes executions and measurements, delivery and take corrective actions as required.
• Practice IT Security Operations’ processes executions and measurements, delivery and take corrective actions as required.
• Conducting all time bound Security Calendar Activities Inline to CCSR requirements
o Spot checks – Daily/Weekly/Random
• Physical and logical controls effectiveness reviews
• Coordinate and support internal and external stakeholders with closures of corrective action plan with in the customer defined timelines
• Gather customer requirements/contractual obligations and ensure compliance at the location

Accountability:
Accountable for Location level activities:
• Support implementation and maintenance of security practices which provide protection for the facility, information, equipment and personnel in accordance with Customer requirement
• Conduct technical and information security activities i.e security education; document and material classification and control and records management.
• Maintain and enhance compliance to customer security requirements
• Conduct and lead internal assessment for the contact center, covering all aspects of customer requirements and at the expected periodicity.
• Provide incident management support to global security team Support customer assessments and catalyze prompt closures of corrective actions plan