Ikano (Thailand) Limited / IKEA (Thailand)

Goods Flow Outbound Manager

Ikano (Thailand) Limited / IKEA (Thailand)
Salary provided
Posted on 20 Jan 2021

Goods Flow Outbound Manager

Ikano (Thailand) Limited / IKEA (Thailand)

Job Highlights

  • High performing daily operations
  • Responsible to optimize the store outbound process
  • Contribute to achieving long-term profitability

Job Description

YOUR ASSIGNMENT

  • Responsible for a high performing daily operations in areas connected to fulfilment operations, enabling reaching excellence in operations and providing a great quality in the meeting with the customers
  • Within the store's fulfilment processes responsible to secure an excellent customer-shopping experience through quality of products, stock accuracy and delivery precision

  • Responsible to optimize the store outbound processes, utilization of the operational capacity, usage of equipment and people to contribute to successful customer fulfilment in all sales channels.

  • Responsible to identify, recruit, retain and develop the talents in the outbound team, to secure a diverse and competent team that can execute its assigned responsibilities with confidence and secure future succession.

  • Contribute to positioning IKEA retailers and the IKEA Brand as responsible partners in lowering environmental impact, by taking relevant actions that contribute to achieving long-term profitability in a sustainable and environmentally conscious way.

  • Ensuring that IKEA ASR Rules and Guidelines are understood and followed throughout the outbound processes, utilizing the relevant tools for tracking and follow-up.

  • Contribute with relevant out flow input and feedback to the store business plan and logistics action plan, considering future needs of space, equipment and people. Ensure that these actions are implemented in the outbound processes.

  • Responsible to ensure an effective communication flow to relevant stakeholders in all outbound process related topics. Share knowledge with colleagues and relevant stakeholders, inside and outside of IKEA, to support their understanding for how to achieve an excellent customer experience.

  • Ensure that the outbound teams works in compliance with the IKEA code of conduct, internal IKEA regulations and local legislation relating to health, safety and security, working environment and the environment.

  • Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the outbound team.

  • Responsible to ensure an effective communication flow to relevant stakeholders in all outbound process related topics. Share knowledge with colleagues and relevant stakeholders, inside and outside of IKEA, to support their understanding for how to achieve an excellent customer experience.

  • Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the outbound team.


YOUR PROFILE

  • Fulfilment performance monitoring, how KPI's used to monitor business performance and how they influence each other.

  • Knowledge of working methods preventing goods' damages during all In-store Goods flow processes

  • Knowledge of techniques of effective merchandising principles that make it easy to shop and keep sales spaces full and attractive.

  • Knowledge of creating, following and maintaining guiding framework documents with internal and/or external stakeholders.

  • Knowledge of the process for allocating products to sales locations in the IKEA store.

  • Understanding how active use of IKEA manuals will help to build additional competence.

  • Knowledge of standard operating procedures for forklift drivers, and their purpose to keep all co-workers safe and secure during logistics operations.

Additional Information

Career Level
Not Specified
Qualification
Not Specified
Years of Experience
Not Specified
Job Type
Permanent
Company Website

Company Overview

About IKEA THAILAND

Since its 1943 founding in Sweden, IKEA has created a better everyday life for the many people by offering well-designed, functional home furnishings at prices so low the majority of people can afford them. Today IKEA is the world’s largest home furnishing retailer, with more than 390 stores in 48 countries - including those in Singapore, Malaysia and Thailand owned and operated by IKEA Southeast Asia. We incorporate sustainability into our day-to-day business and support initiatives that benefit children and the environment. To learn more, visit IKEA.th

IKEA Southeast Asia owns and operates IKEA stores in Singapore, Malaysia and Thailand, offering millions of people access to well-designed, functional home furnishing products at affordable prices. We develop, own and operate Shopping Centres anchored by IKEA, and create vibrant destinations by investing in residential, office and other types of real estate. Our multi-national team has projects in the pipeline and an ambition to double our business in coming years. We are part of the Ikano Group of companies and the only IKEA franchisee in the world today owned by the Kamprad family that founded IKEA.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Medical insurance, Performance bonus