JAC International

Field Support Engineer

JAC International
THB 45,000 - THB 55,000 /month
Posted on 21 Jan 2021

Field Support Engineer

JAC International

Job Highlights

  • 7 yrs exp in Medical Device or orthopedic product
  • Knowledge in Troubleshooting and ROSA Recon
  • Ability to travel Nationwide

Job Description

Position: Field Support Engineer

Salary Budget: 50-60K

Location: Head Office: Bangkok & Support Nationwide.

Our client is an International leading joint replacement and spine care solutions manufacturer and distributor.


  • Provide initial support and facilitate the on-boarding of the hospital team.
  • Support promotional and educational activities in South and East region, including on-site support.
  • Provide training to relevant parties and surgical teams.
  • Works together with sales team to develop specific plan to complete the on-boarding process, assist robotic surgery procedures and develop follow-up aftersales opportunities.
  • Develop and support the implementation process, raise awareness to robotic-assisted surgery as an alternative solutions to customers.
  • Provide new system installations, preventive maintenance, troubleshooting and repairs the company system.
  • Responsible for on-site support for product demonstration.
  • Support technology upgrade.
  • Support sales team on providing relevant data and analysis as well as drive feedback and recommendations to meet the goals.


  • Obtained Bachelor’s Degree or higher in Engineering, Major in Instrument Engineering.
  • Thai Nationality, Male or Female, Age between 35-45 years old.
  • At least 7 years’ experience in medical device business with at least 3 years sales experiences in orthopedic related products.
  • Experiences in Advance Equipment, Robotics or Orthopedic is strongly preferably.
  • Knowledgeable in troubleshooting skills and familiar with ROSA Recon platform.
  • Great Project Management and Time Management skills.
  • Good command of English both written and spoken.
  • Own car and obtain driving license, willing to travel upcountry areas.

JAC International Recruitment Ltd.
10F, Emporium Tower, 622, Soi 24, Sukhumvit Road, Klongton, Klongtoey, Bangkok 10110
Contact Person: K. Rapeepat (Rapee)
Tel: 02-261-8710 Ext. 226

Additional Information

Career Level
Years of Experience
7 years
Job Type
Full Time, Permanent

Company Overview

International Recruitment Specialist

We are part of a global network with offices in UK, Singapore, Japan, China, Korea, Malaysia Indonesia, Hong Kong, Vietnam and India.

In Thailand, JAC Personnel Recruitment has been providing recruiting services for local and multi-national corporations since 2004.

Our 80 recruiters specialize in industries and actively search for professionals across all functions including Sales/Marketing, Accounting/Financial Services, Industrial/Manufacturing, IT, HR, Engineering, Logistics/Shipping, Branding/Advertising and others.

Website: www.jac-recruitment.co.th

Additional Company Information

Benefits & Others
Five-day work week, Performance bonus, Travel allowance