JOB SUMMARY
The purpose of this position is to provide assistance to the facility management team to ensure the successful competition of client facility needs.

RESPONSIBILITIES

• Responds to client inquires and concerns.
• Ensures timely and quality service delivery to clients.
• Follows up with clients to ensure customer satisfaction.
• Creates work orders and assigns work orders to multiple technicians, subcontractors and vendors.
• Communicates work orders to technicians and assists management in resolving problems.
• Provides reports on open and closed work orders and checks status with the appropriate technician or vendor.
• Maintains files on work orders, proposals, and department files.
• Creates vendor files and checks accuracy on completed paperwork submitted by vendors.
• Trains vendors on work order and billing procedures.
• Processes invoices and ensures proper cost center coding.
• Assists with the inspections on the facility campus.
• Uses pc and/or PDA for work order system, email, ESS and training.
• Assist with process and procedure training. Other duties may be assigned.

Qualifications:

• Bachelor’s Degree in Business Administration or any related field.
• Minimum of 5 years of related progressive experience and/or training.
• Fluent in English and Thai (Speaking, Listening, Reading and Writing).
• Working knowledge of real estate and/ or building engineering disciplines.
• Proven communication and negotiation skills both oral and written.
• Business, financial and planning skills.
• Project management, change management, coordination, analytical and conceptual thinking skills.
• Supervisory, personnel administration and contract administration skills.

CBRE Group, Inc. (NYSE:CBG), a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2015 revenue). The Company has more than 70,000 employees (excluding affiliates), and serves real estate owners, investors and occupiers through more than 400 offices (excluding affiliates) worldwide.

CBRE was the first international real estate consultant firm to be established in Bangkok. Since opening in June 1988, the Company have grown to be the market leader in real estate services in Thailand.  With our continued expansion, CBRE opened a Phuket office in 2004.  The Company now have approximately 1,000 property professionals, enabling the firm to provide strategic advice and execution for sales and leasing for all types of property, property, facilities and project management, valuation and advisory, and research and consulting.

CBRE established an office in Bangkok, Thailand in 1988 and in Phuket in 2004.  We have now grown to be a leading real estate services provider in Thailand with approximately 800 staff.     CBRE Thailand was awarded “World’s Best Real Estate Agency” in 2015, “World’s Best Property Consultancy Marketing for Park Ventures” in 2013 and “World’s Best Commercial Real Estate Website for www.cbre.co.th” in 2009 by International Property Awards.  In addition, the Company was also named “Best Real Estate Agency in Thailand” for 7 consecutive years (2010 – 2016) and “Best Property Consultancy Website in Thailand” for 6 consecutive years (2011 - 2016).

For more information about us, please visit our website at www.cbre.co.th

Lines of Business

Leveraging our optimal balance of local market expertise and global reach, CBRE provides on a countrywide basis from our Bangkok and Phuket offices, a consistent and client-focused service. We offer a most comprehensive portfolio of services, including:

• Asset Services
• CBRE Consulting
• CBRE Research
• Development Consultancy Services
• Global Workplace Solutions
• CBRE Hotels
• Industrial & Logistics Services
• Investment & Land Services
• Japan Desk
• Office Services
• Residential Leasing Services
• Residential Sales Services
• Retail Services
• Valuation & Advisory Services