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Engineer / Senior Customer Quality - Korat Plant

Seagate Technology (Thailand) Ltd.

Nakhon Ratchasima

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  • 03-Dec-19

    jobsDB ref: JTH300003002108965

    Employer Ref.

    About the Role - You Will:

    • Manage overall customer's quality & reliability performance and relationship, ensuring Seagate and Customer's brand image for product quality.
    • Works closely with Customer-SQE, Seagate Customer Qualification and Sustaining, Seagate's HDD Design Center, and HDD manufacturing factory in Thailand and China.
    • Be responsibility do include customer satisfaction feedback, quality issue escalation and management, successful customer meetings, successful customer audit to HDD manufacturing.
    • Be involved in implementing detailed customer requirements.
    • Ensure that customers needs have been met and that the product and/or solution is fully functioning according to specification.

    A successful candidate will be able to perform the following activities:

    • Resolution of customer HDD quality and reliability issues related to the product qualification and high volume manufacturing
    • Influence Internal Business Unit's decisions on product Quality & Reliability related attributes and design
    • Influence Internal Business Unit's decisions on product Quality & Reliability related attributes and design 
    • Understand HDD product's health trends to proactively prevent issues and ensure product quality and reliability performance is continuously improved. 

     

    Your Experience Includes:

    • Basic understanding of Storage device, PC/Data Center industry and computer architecture 
    • Experience working in HDD manufacturing is preferable
    • Experience in Quality and Reliability functions 
    • Experience in customer interfacing roles 
    • Strong verbal and written communication
    • Strong presentation skills 
    • Very good at problem solving and multi-tasking
    • Ability to work collaboratively within a team environment of engineers to meet aggressive goals and high quality standards
    • English and Thai fluency required.

    Apply now!
    Interested Candidates are requested to submit English resume apply via: Avature

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    Seagate Technology (Thailand) Ltd.

    Company Industry

    Electronics / Electrical Equipment

    Job Function

    Engineering > Electrical / Electronics
    Engineering > Industrial
    Engineering > Others

    Salary negotiable

    Salary provided

    Employment Type

    Full Time

    Benefits

    Dental insurance

    Education allowance

    Five-day work week

    Flexible working hours

    Free shuttle bus

    Life insurance

    Medical insurance

    Performance bonus

    Transportation allowance

    Travel allowance

    About Seagate Technology (Thailand) Ltd.

    URGENTLY REQUIRED !!!

    Seagate is the worldwide leader in the design, manufacturing and marketing of hard disc drives, providing products for a wide-range of Enterprise, Desktop, Mobile and Consumer Electronics applications. The company is committed to delivering award-winning products, customer support and reliability, to meet the world's growing demand for information storage.

    Seagate can be found around the globe and at www.seagate.com To support the scope expansion of Thai team, we invite the applications from both newly graduated and experienced professionals. Several new positions are required to be filled with highly motivated professionals. The career opportunities are opened at our factory in Korat and Teparuk.

    Korat:

    Our Korat facility is our largest manufacturing site worldwide, with almost 20,000 employees. Here, our team produces cloud-based storage equipment, from individual storage components to finished drives. Our employees enjoy ample on-site parking as well as free shuttle vans and buses within the city of Korat, to and from Bangkok, and on the weekend to and from Khon Kaen University. At work you can grab a delicious breakfast, lunch, dinner or snacks at one of our 24-7 on-site canteens or coffee shop. We offer ping-pong, a running/walking trail, basketball and volleyball teams, and classes in our on-site fitness center. We also have many on-site events and opportunities to give back to the local community.

    Teparuk:

    Home to 4,000+ employees, our Teparuk site produces nano-recording heads, a crucial component of the read/write functionality of a hard disk drive. Our Teparuk facility is a fun and active site. Here at work you and your colleagues can grab breakfast, lunch, dinner and snacks at our 24-7 on-site canteen and coffee shop. Get in a few laps around our running track or enjoy volleyball, ping pong, badminton or football through our on-site gymnasium and fitness center. We also offer music, dance and yoga activities. Enjoy many on-site festivals and celebrations as well as opportunities to give back to the local community. 

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    Keywords: Engineer customer service Analysis HDD Design customer HDD quality reliability Customer Quality quality 
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