Ascend Group Co., Ltd.

Employee Experience Manager

Ascend Group Co., Ltd.
Salary negotiable
Posted on 21 Jan 2021

Employee Experience Manager

Ascend Group Co., Ltd.

Job Highlights

  • Design employee experience frameworks
  • Experience in OD, Employee Experience & Engagement
  • Plan, organize and execute employee activities

Job Description

Job Descriptions 
  • Design employee experience frameworks and identify opportunities to refine the entire employee experience from selection to separation.
  • Explore and study tools or techniques which will enable us to gain and understand employees' insights.
  • Lead the Employee Experience Survey, deep dive into survey results to create a sustainable employee engagement strategy and work with HR teams and related parties to implement programs/initiatives to improve our employee experience and increase overall engagement.
  • Work with leaders and HR Business Partners to facilitate employee focus groups, analyse results and provide leaders with recommended actions to improve employee engagement.
  • Co-create the employee communication strategy, design approaches to communications which provide an employee voice and manage all employee communications both online and offline.
  • Plan, organize and execute company-wide employee activities and events to enhance employee experience and working environment and embed our company values.
  • Collaborate with leaders and related parties on communication in order to engage employees in organizational information such as town halls, communications applications, internal events, etc.
  • Design and develop creative and compelling contents for HR-related internal communications.
  • Partner with Talent Acquisition team and related parties in strengthening employer branding and establishing a recognizable employer of choice for the company.
  • Support affiliated corporations communications and activities.
  • Other ad-hocs as assigned.


  • Bachelor's degree or equivalent in Human Resources, Communications or related discipline.
  • Knowledge and experience in OD, Employee Experience, Employee Engagement, HR Marketing with strong project management skills.
  • Strong written and verbal communication skills both in Thai and English with ability to communicate in a clear, structured and motivating way.
  • Excellent interpersonal skills with ability to influence cross-functional teams and business leaders and build collaborative relationships.
  • Strong analytical mindset, connecting information from multiple sources and backgrounds to come up with innovative solutions.
  • A creative mindset, with an eye for improvements.
  • Adaptable to a fast-paced and quickly changing environment, able to prioritize and multi-task in order to meet critical deadlines.
  • Digital or social media tools management and graphic design experience is a plus.

Additional Information

Career Level
Years of Experience
5 years
Job Type
Full Time, Permanent

Company Overview

About Ascend Group

Ascend Group is more than just a family of tech companies: it’s being part of the change to create opportunities for millions of lives and businesses through world-class digital platforms and services in Southeast Asia. At the heart of all Ascenders is the passion to unleash the power of technology to uplift the standards of living and businesses. To us, technology is the means we solve the problems people and businesses face each day, and enable us to disrupt the way we live, enjoy and thrive today and into the future.

Ascend Group comprises of several affiliated businesses with reputable brands on the market:

Ascend Money:Fintech & E-Payment

  • TrueMoney
  • Ascend Nano 

Ascend Commerce:E-Commerce / E-Procurement /Fulfillment

  • WeLoveShopping
  • WeMall
  • WeFresh
  • Pantavanij
  • Ascend Travel
  • Egg Digital 
  • Aden

Digital Enablers:Data Center & Cloud Service Provider

  • TrueIDC

If you want to be part of the change to transform our region towards brighter tomorrows, we welcome you to apply and join our team today! Apply now for the opportunity to be proud in having a truly meaningful and rewarding career that awaits you. 


  • Five-day work week
  • Flexible working hours
  • Life insurance
  • Medical insurance
  • Performance bonus
  • Provident Fund    

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Free shuttle bus, Life insurance, Medical insurance, Performance bonus