Optima Search Recruitment Co., Ltd.

eCommerce Technical Business Analyst

Optima Search Recruitment Co., Ltd.
Salary provided
Posted on 16 Oct 2020

eCommerce Technical Business Analyst

Optima Search Recruitment Co., Ltd.

Job Highlights

  • Close to MRT ASOK
  • International Company
  • Salary Neg on Experience

Job Description

The eCommerce Technical Business Analyst will work on projects to improve our B2C e-commerce website, Order Management, ERP and WMS systems. This includes requirements gathering, scoping and creating user stories. Duties also include planning, participating in and executing integration testing and user acceptance testing. This role will be working very closely with business area leads, internal IT team and IT outsourcing partner in delivering e-commerce capabilities.


  • Responsible for working with other functional areas to gather, analyze and document business requirements and processes impacting the website, order management or warehouse management systems.
  • Establish and maintain strong working relationships with key business partners and IT outsourcer partner.
  • Capture and author user stories that accurately reflect business requirements
  • Understand business issues and opportunities in the context of the requirements
  • Recommend and implement solutions that enable the business to achieve its goals
  • Assist in analyzing consumer feedback to identify website issues/incidents, features, functions and assist in recommending enhancements
  • Work with User Experience team to develop concepts and document requirements that address website usability and best practices
  • Continually assess, identify and present opportunities to improve and optimize the customer journey
  • Work with the technical development team, quality assurance teams, third party Integration vendors and Infrastructure/security team to validate enhancements, write test cases and perform QA, user acceptance testing.
  • Assist in maintaining documentation for all the sites for features, functions and weekly reporting on Projects, tasks, Website KPI’s to the eCommerce teams
  • Based on the agreed-upon scope, develop and execute testing scripts that fully exercise all functionality
  • Take ownership and ensure that end to end cycle testing is completed for each initiative
  • Become subject matter expert across all systems with regard to business requirements
  • Participate in the development and management of work plans for the delivery of e-commerce capabilities


  • Bachelor’s Degree in computer science or related technical field
  • MUST HAVE: Development background (C++, Java, .Net)
  • 4-8 years IT solution experience as programmer, systems analyst, solution developer
  • IT commercial Savvy, able to articulate and link IT ecosystem and business goals
  • Competency in SQL and integration via web services is required
  • Strategic thinking with execution excellence.
  • High levels of collaborative and influencing skills
  • Good command of English in both speaking and writing required
  • Strong planning, time management skills and ability to multitask
  • Ability to communicate effectively & fluently in both English & Thai
  • Good interpersonal skill and teamwork can work with a wide range of individuals at all levels

Additional Information

Career Level
Not Specified
Not Specified
Years of Experience
Not Specified
Job Type
Contract, Freelance, Full Time, Part Time, Permanent, Temporary

Company Overview

Optima Search – IT Recruitment Experts in Thailand

The pressure for Thailand’s tech firms and their leaders to find talent has never been greater.

Optima Search gives our clients peace of mind that their recruitment process is in expert hands, because we highly specialize in both SAP and Software Development, making us the experts in these areas.

Our mission is to help companies in Thailand find specialist talent which can fit in with their company culture, deliver the results needed and help them stay ahead of the competition.

Optima Search was established in 2016, to focus on very specific areas in the IT sector. Clients work with us because we provide high-quality candidates, which are suitable for their job spec, quickly.

We focus on the following fields:
  • SAP/ ERP
  • DevOps
  • Software Development
  • FinTech & MarTech
  • eCommerce
Get in touch if you would like to discuss any specific roles you would like us to help you fill or if you are a candidate and would like to see what we have available.

Additional Company Information

Benefits & Others
Five-day work week, Flexible working hours, Life insurance, Medical insurance, Work from home