Hemmersbach (Thailand) Co., Ltd.

Level 2 Desktop Support Engineer (Klongluang Pathumtani, Thailand)

Hemmersbach (Thailand) Co., Ltd.
Salary provided
Posted on 23 Feb 2021

Level 2 Desktop Support Engineer (Klongluang Pathumtani, Thailand)

Hemmersbach (Thailand) Co., Ltd.

Job Highlights

  • Very good opportunities for professional growth
  • Lots of room for your own ideas and suggestions
  • Direct and open communication

Job Description

A Level 2 Desktop Support Engineer is required by a leading global technology company who are looking for the ideal candidate to join them as a full-time employee in their client’s Klongluang, Pathumtani, office.

As Level 2 Support Engineer, you will be providing 2nd line Desktop Support to Enterprise users of MS Windows Operating Systems and hardware, assist with building and deployment of new desktop/laptop hardware, support mobile devices and manage tickets using the company’s chosen ITSM tool.

This is an excellent opportunity for Service Desk Engineer/Desktop Support Engineer with at least 2 – 3 years’ experience in the relevant field.

Essential Skills for the Level 2 Desktop Support Engineer:

  • Candidate with ability to work in a Full-time position
  • A passion for IT and providing excellent customer service
  • Knowledge of MS Office and associated applications
  • Knowledge of, or competency in, PC, laptop, printer & hardware repair and maintenance
  • Ability to work autonomously as well as part of a team
  • Excellent troubleshooting skills and a willingness to resolve issues
  • Fluency in both written and spoken Thai and English

Desirable Skills for the Desktop Support Engineer:

  • Technical skills in hardware trouble shooting issues related to Desktops, Laptops, Printers, Handhelds, Smart phones etc. 
  • Technical skills in Microsoft Windows operating systems and desktop applications including exposure to MS Office 365

What’s in it for the Desktop Support Engineer?

  • A secure job in an exponentially growing international company
  • Strong team spirit and a great working atmosphere in a friendly team
  • Direct and open communication
  • Very good opportunities for professional and personal further development thanks to our human resources development programme
  • Mentoring programme to get you started with the support of an experienced colleague
  • Lots of room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decision making processes
  • A company that is not only continuously commercially successful but also provides a sense of purpose: Hemmersbach Rhino Force is our environmental protection organisation protecting one of the most endangered species on this planet (rhino-force.org) and Hemmersbach Kids Family to take care of orphans
Catherine Ho is responsible for this position. She is a member of our Recruiting Team and is looking forward to receiving your message.

Additional Information

Career Level
Diploma of High Vocational Education
Years of Experience
3 years
Job Type
Contract, Full Time

Company Overview

We are a global IT service provider. With over 4,000 permanent colleagues in more than 40 subsidiaries worldwide, we enable Device as a Service for the IT industry in 190+ countries. DaaS combines hardware, software, lifecycle services and financing into a single contract with a fee per device.

Additional Company Information