Customer Success Manager

Salary negotiable
Posted on 01 Mar 2021

Customer Success Manager


Job Highlights

  • Managing client business/technology solutions
  • Consultancy experience
  • Good command in English

Job Description

We are looking for:

  • Minimum of 3 years or higher consultancy experience in IT industry is a plus         
  • Client-facing experience is essential including delivering presentations and product demonstrations, running workshops and managing client's expectations.     
  • Experience of delivering complex business or technology solutions, from gathering requirements to designing solution 
  • Ability to work in a fast-paced high growth environment
  • Excellent English and Thai written and verbal communication skills                                                 

You will:

  • Project Management and consult customers to adopt solution into the business process
  • Provide innovation, leadership and influence in the design of client—centric solutions that are aligned with the product offering.
  • Support and champion the implementation of best practice approaches to the Functional Practice
  • Prepare and deliver training sessions to the client's business users
  • Build strong relationships within the project team, client teams. product team
  • Requirement gathering with clients to improve product
  • Take overall responsibility for the documentation of solution and customer use cases

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time, Permanent
Company Website

Company Overview

Amity is the home of innovative digital solutions that help organizations, teams and individuals achieve more through the power of technology. On top of building and delivering our ecosystem of tools, ranging from virtual workplace solutions to chatbot management systems, we operate as your digital partner to champion a transformational journey from end-to-end. Amity is powered out of 4 offices in Bangkok, London, Amsterdam and Austin (TX) to deliver our mission of leading the global digital revolution. Today Amity serves companies with a total valuation of over $50bn, mostly based in the Asia region, including leading telecoms, banks, and retailers.

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Performance bonus, Work from home