cargo-partner Logistics Ltd.

Customer Service Sea Cargo Export

cargo-partner Logistics Ltd.
Salary provided
Posted on 23 Feb 2021

Customer Service Sea Cargo Export

cargo-partner Logistics Ltd.

Job Highlights

  • Male or Female with experiences in shipping
  • Strong Customer Service mind
  • Sales-oriented with operational conscious

Job Description

Job Description:

  • Co-ordinate with customers / carriers / suppliers and related departments for export process and handle shipments as per sales/ customers and overseas agents instruction
  • Contact carrier for contract rate, space & Equipment  and booking.
  • Create job files and issue reconciliation sheet after shipment completion..
  • Promptly communicate, provide information clearly to customer without any late response.
  • Check quality and accuracy of works to meet company standard and objectives.
  • Follow up and handle shipments for smooth operation as per customers / sales and CPL overseas / agents instruction from A-Z as well as fully comply with Standard Operating Procedures (SOP) to meet customers / agents requirements.
  • Take personal responsibilities for daily solving problems and follow  up the request and / or problems that customers experience.
  • Update CPLs system and carrier system to submit SI to carrier on time.
  • To fulfil documentation, HBL for customer requirement as basically.
  • Self-checked on accuracy of internal and external documents.
  • Ensure Credit facility before release bill of lading.
  • Upload all documents via SPOT and send pre-alerts on time (5 working days after ATD) and finish handling in SPOT.
  • Provide additional services beyond the call of duties, any other assignments from Team Leaders / Manager and take up extra assignments/ tasks towards company needs.
  • Close job files, complete the billing to customers, overseas agents & all vendors on timeliness ( < 5 days after ATDwith P & L statement.
  • To comply 100% with company directives.

Qualification:

  • Male or Female with experiences in shipping, Logistics or Freight Forwarding Company
  • Strong Customer Service mind
  • Sales-oriented with operational conscious
  • Self-confident with positive attitude
  • Strong Negotiation skills
  • Dynamic, structured, flexible and ambitious
  • Self-Motivating
  • Fluent in English language

Special Knowledge:

  • Basic computer knowledge / skills in MS Office (Word, Excel, Power Point)
  • AS400 & FM3000 know-how in related functions are advantage

Company Benefit:

  • Annual Leave 10-12 Days
  • Diligent Pay and Overtime
  • Provident Fund
  • Health Insurance
  • Staff Outing and New Year Party
  • Annual Medical Check Up
  • Dental
  • Performance Bonus
  • Incentive
  • 5 working days

cargo-partner Logistics Ltd.

 1011 Supalai Grand Tower, 9th Floor, Unit no.06-07,

Rama 3 Road Chongnonsee, Yannawa, Bangkok 10120

Tel: 0-2649-9896, Fax: 0-2649-9899

Contact Khun Pornpan Sungkeatpairoh

Contact Khun Pornpan Sungkeatpairoh

We offer attractive packages along with excellent career progression.  Interested applicant kindly submit detailed resume by "Apply Now"

Additional Information

Career Level
Entry Level
Qualification
(N/A)
Years of Experience
N/A
Job Type
Full Time, Permanent

Company Overview

URGENTLY REQUIRED !!!
cargo-partner is an independent international transport and Logistics Company founded 28 years ago and head office is based in Vienna, Austria. Covering already over 108 locations around the world, the network expansion continuously. Human resources remains having an important role within cargo-partner and our employees are truly our biggest asset. We offer for the right candidate with the good attitude and qualifications a good career path amongst a pleasant & professional working environment and likewise remuneration. More company information is available on our website, www.cargo-partner.com

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus, Transportation allowance