Kelly Services

Customer Service Center Manager / Up to THB 70,000

Kelly Services
Salary provided
Posted on 17 Oct 2020

Customer Service Center Manager / Up to THB 70,000

Kelly Services

Job Highlights

  • 8+ years in customer service field
  • Background in watch products is highly preferred
  • Good command in English

Job Description

Client business: Manufacturer of reputable watch products.

Job Descriptions: 

  • Managing performance of technical team including responsibility for utilizing resources on cost/budget and service.
  • Managing performance of customer service at service center
  • Managing information of watch repairing team including sufficient spare parts management
  • Managing KPI target, able to analyze cause and develop the action plan
  • Manage and evaluate teams to improve performance by monitoring and manage project performance
  • Responsible for the abnormal complaint handling of the product from client, improve the report response, supervise the technical, and improve the problem found in advance.

Qualifications:

  • 8+ years of hands-on customer services and watch repairing experience in the field of "Watch" industry or related field.
  • Good command of both written and spoken of English.
  • Be able to use MS Office (Word, Excel, Power Point).

Benefits and compensations:

  • Competitive and attractive salary package
  • International and collaborative working environment

Should you need a detailed, confidential conversation please contact K.Bil at 098 867 7848 or email to Nabil_Poonsin “@” kellyservices.co.th

Additional Information

Career Level
Senior
Qualification
Degree
Years of Experience
8 years
Job Type
Full Time, Permanent

Company Overview

About PERSOLKELLY

PERSOLKELLY is a joint venture established in 2016 between PERSOL Holdings (previously Temp Holdings) and Kelly Services to cater to the rising workforce employment needs of the emerging Asia Pacific market. We are one of the largest workforce solutions providers in the region, spanning over 50 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand and Vietnam.

Our reach, scope, and scale of operations have set the industry standard for cross-border recruitment and holistic workforce solutions. Since inception, PERSOLKELLY has placed over 66,000 positions across the region and works together with 98% of Fortune 100™ companies for their workforce solution needs.

Additional Company Information

Benefits & Others
Five-day work week, Gratuity, Life insurance, Medical insurance, Performance bonus