Delta Star Technology Co., Ltd.

CRM Manager

Delta Star Technology Co., Ltd.
THB 20,000 - THB 30,000 /เดือน
ลงประกาศเมื่อ 19 Jan 2021

CRM Manager

Delta Star Technology Co., Ltd.

ไฮไลท์เด่นของงาน

  • 6 months of experience in CRM or Sales
  • Fluent English
  • Salary is 23K+commissions

รายละเอียดงาน

Responsibilities:
  • Dealing directly with clients  to promote the company’s products and services via phone and emails  in order to build and maintain relationships with customers
  • Obtain and evaluate all relevant information to handle inquiries correctly
  • Responding to customer queries in a timely and accurate manner 
  • Recording detailed and accurate records and updating of all communication with clients
  • Identifying customer needs and helping customers to use specific features
  • Assisting new and existing clients.
  • Monitoring customer complaints and reaching out to provide assistance to customers
  • Updating customers about new products and features
  • To assist clients with queries regarding services
  • Assist with the on-boarding and conversion of leads to active clients
  • Reactivate old clients
  • Achieving key performance indicators (targets)

CANDIDATE PROFILE

  • At least 6 months of experience in telephone Customer Service or Sales is a must
  • Experience in telephone sales of financial products is a distinct advantage
  • Fluent in verbal and written English is a must, other languages are an advantage
  • Client focused with excellent customer service
  • Excellent communication and written skills as well as attention to detail
  • Excellent communication and cooperation skills.
  • Decisiveness and strong sense of responsibility.
  • Excellent problem-solving skills and target-oriented.
  • Honesty, accuracy, reliability.
  • Ability to work independently.
  • Good stress tolerance and self-management skills.
  • Team player.
  • Patience when handling different clients.
  • Computer literate.

Salary:  22-28К + % from sales

Location: near BTS สะพานตากสิน

Vacancy : 2 position

ข้อมูลบริษัท

We are a Multinational IT Consulting Company. The main business area of the company is IT consulting, creating web applications, its further support, development and promotion. Company has been started activity recently, so we are urgently looking for high motivated staffs focus on results.

ข้อมูลบริษัทเพิ่มเติม

ประเภทธุรกิจ
สวัสดิการและสิ่งจูงใจอื่น ๆ
Five-day work week, Performance bonus