Brother Commercial (Thailand) Ltd.

Contact Center Agent (IT Call Center)/

Brother Commercial (Thailand) Ltd.
Salary negotiable
Posted on 21 Jan 2021

Contact Center Agent (IT Call Center)/

Brother Commercial (Thailand) Ltd.

Job Highlights

  • Have knowledge in IT ,network basic
  • Strong coordination abilities
  • Good personality and Service mind

Job Description

Job scope

- Provide product information both of per/post sales via Call,   Email, Chat and Facebook for customers.

- Provide service support and technical issue resolutions for customers via calls, remote and Email.

- Customer's complaint handling.

- Other assignments by a supervisor as beneficial for the company.

Qualification

- Bachelor’s degree or higher in Computer Science,   Information Technology, Business Computer or related fields.

- At least 1 year experience in help desk or call center

- Have knowledge in IT, network basic.  

- Capable of troubleshooting and problem solving skills.

- Good team player and service mind.

- Competent to communicate in English would be an advantage.

- Able to work overtime and under pressure.

Additional Information

Career Level
Entry Level
Qualification
Degree
Years of Experience
2 years
Job Type
Full Time, Permanent

Company Overview

URGENTLY REQUIRED !!! Brother is a worldwide OA & IT company, with sales in over 100 countries. Our products, including printers, fax machines, multi-function machines and electronic labeling machines. We urgently requires top talented and dynamic people to cope with its rapid expansion and company’s growth in the following position :

Additional Company Information

Benefits & Others
Dental insurance, Five-day work week, Flexible working hours, Life insurance, Medical insurance, Overtime pay, Performance bonus, Work from home