MyDoc (Thailand) Limited

Clinical Nurse or Nurse Assistant

MyDoc (Thailand) Limited
Salary negotiable
Posted on 01 Mar 2021

Clinical Nurse or Nurse Assistant

MyDoc (Thailand) Limited

Job Highlights

  • Digital Healthcare
  • Clinical Nurse or Nurse Assistant
  • Worldwide Opportunity

Job Description

JOB DESCRIPTION

  • Handle incoming and outgoing in-app chat and calls and emails within the targeted service levels
  • Handle the clinic tasks and report for B2B corporate customers
  • Act as the subject matter expert and provide advice to customers on their enquiries
  • Coordinate with inter-departments to resolve customers’ enquiries
  • Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score
  • Book medical appointments on behalf of customers
  • Process medical claims and/or perform other back-office support roles whenever required

REQUIREMENTS

  • Thai licensed registered nurse or registered nurse assistant, with 2+ years experience
  • Good communication, interpersonal and customer engagement skills
  • Good command of Thai and English (written and spoken) is a must in order to liaise with our Thai speaking customers
  • Excellent service mindset
  • Team player who can work together with local and international teams
  • Versatile and adaptive
  • Medical and/or health insurance knowledge is an advantage
  • Flexible working hours based on demand
  • Working location in Bangkok Central area

Additional Information

  • Salary: Negotiable
Working Location: BTS Chong Nonsi

Additional Information

Career Level
Middle
Qualification
Degree
Years of Experience
1 year
Job Type
Full Time
Job Functions

Company Overview

MyDoc is the first secure healthcare communications platform - providing doctors, patients and businesses with the opportunity to manage their healthcare systems reliably and efficiently through a streamlined communication. Our immediate goal is to establish ourselves as the leading regional healthcare communications service provider and use our learning and experience to take our platform into markets throughout Asia.

Our users have complex needs, face real problems and span patients, doctors and organizations across the healthcare industry. We're growing fast and need to find more passionate, driven people to join our growing team.

MyDoc website: https://my-doc.com/

Additional Company Information

Benefits & Others
Flexible working hours, Medical insurance, Performance bonus, Transportation allowance, Travel allowance