City Manager (Pattaya)

Key Responsibilities:

• Find the potential location for foodpanda’s new city branch
• Take ownership of the launch of a new segment 
• To establish, maintain and manage good relationship with the customers, vendors, and prospects and be committed to delivery of the highest level of service 
• Hiring and managing delivery motorbike riders fleet  
• Hire, train and develop local team of cashiers, delivery captains, couriers and others 
• Handle onboarding and offboarding of riders and dispatchers 
• Coordination with cross functional departments to ensure full spectrum of smooth launch (marketing, operations, sales and finance) 
• Ensure that service levels are maintained (keep in mind fail rates and delivery times) 
• Measure performance and growth using appropriate system, tools and techniques (SQL)

 Requirements:

• Bachelors degree in business, economics, or related field. 
• 3 - 5 years’ experience in operations and management 
• High level of independance, self confidence and responsibility 
• Experience working in a fast paced and dynamic environment 
• Able to work cohesively, detail-oriented, organized with the ability to multi-task
• This role is NOT based in Bangkok but in another province OUTSIDE of Bangkok
• Thai Native Only with proficiency in English

 What we offer:

• Work phone & laptop
• Employee Discount Codes
• Annual Bonus
• Flexible hours
• Types of leave: birthday, bereavement, personal, business, paternity, maternity
• Medial insurance
• eLearning platform