• Supervise daily customer service work, handle relevant complaints and give timely suggestions.
• Analyze relevant matters to improve the operation process.
• Assist sales team to provide transportation plans and suggestions for customers.
• Responsible for the arrangement of air/marine operation, monitor the payment to suppliers and receivable from overseas branches, customers.   

• Bachelor degree or above.
• English is required, strong sense of customer service, strong communication skills, good at solving problems and provide solutions.
• At least 2-3 years of experience in shipping, airlines, or forwarding industry.
• Need to pay attention on details, and be proactive.
• Chinese speaking is a must.

YQNLINK is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance , bulk cargo service, port of destination services, etc. It is designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery.

‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc. We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online order, online logistics tracking and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics service offering.

The headquarters of YQNLINK is in Shanghai and our regional offices have covered all major ports in China as well as Mexico and Brazil. We have completed the C round of financing. Our Investors include COATUE, DCM, Sequoia Capital China, China Merchants Venture, Source Code Capital and Sumitomo Corporation Equity Asia Limited. Our customers include China National Building Material Group, Jiangsu Sunshine Co. Ltd, Shanghai Foodchem International Corp and other well-known enterprises.