• Serves customers by providing product and service information; resolving product and service problems.
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording Customer information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments recommend potential products or services to management by collecting customer information and analysing customer needs. Prepares product or service reports by collecting and analysing customer information. Contributes to team effort by accomplishing related results as needed.
Working Hours: 40 hours / week Working Days : 5 days / week Location : Head office
1. Diploma / High vocational Certificate in business or related knowledge
2. Minimum 1-2 years experience in call center (English skill Toeic 550 Up)
3. Communication & influence , Problem Solving , Collaboration
AWP Services (Thailand) Co. Ltd.
7th Floor, City Link Tower, 1091/335 Soi Petchburi 35,
New Petchburi Rd., Makkasan,
Rajthevi, Bangkok 10400
Visit Website : www.allianz-assistance.co.th
Allianz Worldwide Partners is the world's largest Assistance and Travel Insurance Group. Since being founded in year 2000, Allianz Worldwide Partners Thailand has grown to become a clear leader in the Roadside Assistance field and has also established a strong market position in Travel Insurance. The company currently employs more than 500 caring and helping staff. As the world‘s leading assistance company, helping is in our DNA. And we don‘t just help our customers, our caring nature extends to our employees too. So if you live to help, and would like to work for an international network that offers development opportunities and really cares for its employees, contact us today and join our global family.