Business Support Director/Center Director

This position is responsible for developing the necessary process flows, procedures, and infrastructure to maintain a highly effective and cost efficient operational model.

Kay Roles : To management team of Business Support ( Community Support , Concierge , Room, House keeping , Engineering , Wellness (Yoga, Fitness,Massage) and nurse)

Preferred Background :  Business Support / operation from Medical  or Hotel industry  (Hospital , Medical Institute ,Hotel)

The role is also responsible for coordinating activity with all internal departments including clinical, medical, sales and marketing etc

Job Description

• Ensuring Effective Operations: All the processes are to run smoothly since admissions
• Managing Staff: Center Director supervises and evaluates facility staff
• Ensuring Safety: To protect clients, Center Director performs risk management to ensure the confidentiality and integrity of the facility.
• Maintaining Financial Stability: Because Center Director is responsible for the day to day operations of the facility, Center Director must secure the financial stability of the facility: setting the budget and controlling the budget.
• Preserving Facility Integrity: To ensure client satisfaction, Center Director cultivates an efficient, peaceful, and safe environment.
• Process Improvement: Center Director researches new technologies and alternative methods of efficiency, as well as sourcing consulting, maintenance, and contracting services.
• Communicating with Personnel: By fostering strong communication across medical staff and non-medical staff, Center Director creates an efficient work environment.
• Assessing Problems: Center Director must be able to make decisions to resolve crisis and problems quickly.
• Managing Policy: Center Directors enforces policies and oversee the staffs’ compliance to policies.

Qualification

• Minimum BA/BS; MBA will be a plus
• Background in healthcare will be a plus
• Excellent command of English
• Must demonstrate leadership ability and team building skills to effectively supervise professional and non-professional staff and interact with all levels of management
• Ability to work with and empower others on a collaborative basis to ensure success of unit team.
• Ability to effectively exchange information, in verbal or written form, by sharing ideas, reporting facts and other information, responding to questions, and employing active listening techniques.
• Ability to effectively present budgetary and/or cost information, and respond to questions as appropriate.
• Ability to establish workflows, manage multiple projects, and meet necessary deadlines.
• Knowledge and experience in organizational effectiveness and operations management.
• Knowledge of business and management principles and practices.
• Knowledge of project management principles and practices.
• Information technology skills.