Salary: 35,000 - 45,000  THB

Industry:  IT/Telecommunications, Manufacturing(Computer/Telecommunication)

Location:  The Nine Rama 9, A Building

Work Type: Mon-Fri 09:00-18:00

Job descriptions:

• Leading a team to manage ASP (Authorized Service Partner) and RC (own service center) to hit repair and service related KPIs defined by Own and Country Service Manager
• Monitor and manage day-to-day operation including repair capacity, efficiency and quality, warehouse& logistics, spare parts management and customer satisfaction
• Submit KPI analysis or other service/repair related reports upon to the requests from Country Service Manager or HQ overseas
• Define and fine-tune local service process to meet business needs and requirement
• Roll out service program/project from HQ or Country Service Manager for new products launch or service process improvement and implementation
• Conduct regular audit to existing ASPs

General qualification:

• Bachelor’s degree in a relevant field
• A minimum 3 years’ experience in a customer service environment
• Good writing and communication skill in English
• Experience in IT hardware repair center

Benefit package:

• Quarterly Incentive 30% based on performance
• Provident fund 5-15% contribution of employee and 5% contribution of employer
• Health Insurance
• Birthday gift 1,000 THB
• Annual Check Up
• Annual 13th month salary
• Annual leave start from 7 days to maximum 15 days based on service year

Contact (ติดต่อ)

Time: 8.30 am-5.30pm
Office Number: 02-2539800
Website : http://www.reeracoen.co.th
Instagram : reeracoenthailand
Facebook : Reeracoen Recruitment

As your Partner For Successful Recruitment

Employment is important judgement, influencing the development and growth of the company.

For creating a great encounter between a company and job seeker.

We thank for the encounter with every client who chose us, and support for successful recruitment as their partner. That is our wish.