Location : Chaengwattana Site / แจ้งวัฒนะ

• Sales Service
• After Sale Service
• Support Service

Jobs Detail:

• Report and listing to keep up-to-date
• Support to the service sales process
• Taking care of walk-in customers for purchasing and / or servicing request
• Ensure that courtesy and professional customer services are being delivered
• Preparing daily Service order form, Daily report, Invoice, Deliveries etc.
• Handling quotation and other necessary documents
• Seeking approval from customers on additional repair, allocate service jobs, follow up and communicate with customers
• Making courtesy calls to customers following maintenance or repair
• Communicating and coordinating between service technician and customers for a smooth operation
• Handling customer complaints
• Preparing the quotations, receiving and processing sales order / order confirmations, planning of shipment as well as preparing of delivery notes, shipping documents, & invoices/credit notes while ensuring that accuracy of information and correct pricing are adopted on all invoices.
• Working with purchasing and/or stores as a team on stock availability topics, purchases, incoming shipments as well as order follow up across inter-departmental communication.
• Other projects / tasks as assigned

Candidate Requirements:

• Female
• 25 years and above
• Bachelor degree in Business Administration or other related fields.
• Knowledge in industrial real estate is a plus
• Previous experience in Customer Service 3-5 years would be highly preferable
• Ensure after office –hour Emergency Service requests are attended to
• Handle customer complaints pertaining to repair and service in a courteous manner
• Able to work under the pressure
• Strong interpersonal, negotiation, communication and problem solving skill.
• Good IT skills in MS Office (especially in MS Excel) and either have previous MS office.
• Focus on details, organized, be willing to take multiple tasks if necessary and overtime work from time to time
• Strong communication skills.
• Good command in English (speaking, writing and reading)(A Must)
  
• Have Own Car(A Must)