Responsible to the Accounts Receivable Team Leader – the Receivables Accountant is responsible for the maintenance of customer master data, administration of credit collection policies and procedures, processing and reconciling payments received and providing assistance to the Credit Management team, Sales, Finance and customers with account queries.

The role will primarily focus on carrying out transactional accounting activities in line with group accounting guidelines with a focus on accuracy, speed and timeliness.

1. Maintain Customer Master Data

▪Review completeness and accuracy of existing customer master data

▪Close customer accounts when directed and complete the Account Closure checklist

▪Register security interests on PPSR and maintain acceptance and release of securities in accordance with credit requirements

▪Perform ongoing review and maintenance of customer master data, including:

2. Cash Allocation and Reconciling Accounts Receivable

▪Facilitate the Accounts Receivable payments matching process, ensuring that exceptions are followed reconciled accurately against customer accounts

▪Ensure that customer payments are accurately recorded against their accounts in SAP

▪Reconcile payments into the Debtors Ledger and allocate paid invoices

▪Maintain clear documentation relating to transaction processing and account reconciliation

▪Review and action credit balances on customers account

▪Finalise and when necessary, mail reconciliations to customers regarding their account

▪Ensure that payments and adjustments are processed efficiently with minimal errors and in accordance with J-SOX requirements

▪Utilise On-Guard (BSANZ’s Credit Management system) to monitor customer receivables in line with credit processes and policy. Work with local Credit Leads to notify of outstanding payment status

▪Monitor the automated dunning letter process to ensure letters are sent out in line with policy

3. Customer Credit Applications

▪Assess new and existing customers for credit risk – completing credit checks and review limits in line with group policy

▪Review blocked customers and carry out appropriate actions, working with local Credit teams in assessing customer risk categories and credit conditions as necessary

▪Work with the respective Credit Leads to determine customer credit terms and conditions

▪Record and administer the receipt, cancellation or collection of bank guarantees as required

▪Maintain good communication and relationships with in-country Sales Teams in order to maximise sales within credit guidelines and maintain good customer relationships

▪Communicate with Sales to agree actions on accounts outside terms or credit limits, including analysing information, recommending solutions to achieve favourable outcomes for all parties

▪Communication to the Credit Manager and Credit Leads on any significant exposures or major unfavourable changes in expected account payments

▪Carry out checks of overdue customers as part of managing the Credit Risk profile of customers, working with Credit Leads and the Accounts Receivable Team Leader to determine whether further action is required

4. Assist with Credit Enquiries and Disputes

▪Prepare monthly Interest Calculation Worksheets

▪Review dealer loan schedules and follow-up on all missing payments

▪Collate Family Channel Payment History reports and provide to Accounts Receivable Team Leader for review

▪Raise and categorise Credit inquiry disputes within the OnGuard system based on group policy

▪Facilitate the customer dispute inquiry process, ensuring tasks are allocated to appropriate stakeholders and the dispute is resolved within an appropriate timeframe

▪Generate overdue accounts reports for Bad Debts and Write-off to be provided to the Accounts Receivable Team Leader, processing adjustments in line with final decisions made for write-offs

▪Work with the Country Credit leads and staff to process outgoing payments to customers as a part of the Adjustments process

5. Support Improvement Initiatives

▪Participate in improvement initiatives assigned by the Accounts Receivable Team Leader

▪Proactively identify and propose potential improvements in all tasks and processes, such as ways to automate tasks and in making processes more efficient

▪Participate in ad hoc projects and other tasks as assigned by the Accounts Receivable Team Leader

▪Minimum Bachelor Degree in Accounting required

▪Good level of English, written and spoken

▪At least 3-5 years recent and relevant experience in Accounts Receivable with a thorough understanding of Accounts Receivable processes

▪The following personal attributes: self-motivated; good attention to detail; capable of making decisions; good communication skills; and ability to meet deadlines with minimum supervision

▪Experience with SAP or a similar ERP system

▪Proficiency in MS Office Suite, in particular, Excel and Word

▪Experience with Onguard or other Credit Management software desirable