Bridgestone Shared Service Centre

Accounts Receivables Senior Officer/Officer, Regional Shared Service

Bridgestone Shared Service Centre
Salary provided
Posted on 14 Apr 2021

Accounts Receivables Senior Officer/Officer, Regional Shared Service

Bridgestone Shared Service Centre

Job Highlights

  • Experience with a shared service operation is plus
  • Closely work and share experiences with regional
  • 5 Working Day / Week

Job Description


Responsible to the Accounts Receivable Team Leader the Receivables Accountant is responsible for the maintenance of customer master data, administration of credit collection policies and procedures, processing and reconciling payments received and providing assistance to the Credit Management team, Sales, Finance and customers with account queries.

The role will primarily focus on carrying out transactional accounting activities in line with group accounting guidelines with a focus on accuracy, speed and timeliness.


1. Maintain Customer Master Data

Review completeness and accuracy of existing customer master data

Close customer accounts when directed and complete the Account Closure checklist

Register security interests on PPSR and maintain acceptance and release of securities in accordance with credit requirements

Perform ongoing review and maintenance of customer master data, including:

Clean-up of small and unused accounts
Ensure consistency of data between States
Identification and validation of legal entities
Identification of start and end dates for retail accounts
Establish methods for assessment and approval of credit limits
Review and maintain Partner Functions and Contact details for customers

2. Cash Allocation and Reconciling Accounts Receivable

Facilitate the Accounts Receivable payments matching process, ensuring that exceptions are followed reconciled accurately against customer accounts

Ensure that customer payments are accurately recorded against their accounts in SAP

Reconcile payments into the Debtors Ledger and allocate paid invoices

Maintain clear documentation relating to transaction processing and account reconciliation

Review and action credit balances on customers account

Finalise and when necessary, mail reconciliations to customers regarding their account

Ensure that payments and adjustments are processed efficiently with minimal errors and in accordance with J-SOX requirements

Utilise On-Guard (BSANZs Credit Management system) to monitor customer receivables in line with credit processes and policy. Work with local Credit Leads to notify of outstanding payment status

Monitor the automated dunning letter process to ensure letters are sent out in line with policy

3. Customer Credit Applications

Assess new and existing customers for credit risk completing credit checks and review limits in line with group policy

Review blocked customers and carry out appropriate actions, working with local Credit teams in assessing customer risk categories and credit conditions as necessary

Work with the respective Credit Leads to determine customer credit terms and conditions

Record and administer the receipt, cancellation or collection of bank guarantees as required

Maintain good communication and relationships with in-country Sales Teams in order to maximise sales within credit guidelines and maintain good customer relationships

Communicate with Sales to agree actions on accounts outside terms or credit limits, including analysing information, recommending solutions to achieve favourable outcomes for all parties

Communication to the Credit Manager and Credit Leads on any significant exposures or major unfavourable changes in expected account payments

Carry out checks of overdue customers as part of managing the Credit Risk profile of customers, working with Credit Leads and the Accounts Receivable Team Leader to determine whether further action is required

4. Assist with Credit Enquiries and Disputes

Prepare monthly Interest Calculation Worksheets

Review dealer loan schedules and follow-up on all missing payments

Collate Family Channel Payment History reports and provide to Accounts Receivable Team Leader for review

Raise and categorise Credit inquiry disputes within the OnGuard system based on group policy

Facilitate the customer dispute inquiry process, ensuring tasks are allocated to appropriate stakeholders and the dispute is resolved within an appropriate timeframe

Generate overdue accounts reports for Bad Debts and Write-off to be provided to the Accounts Receivable Team Leader, processing adjustments in line with final decisions made for write-offs

Work with the Country Credit leads and staff to process outgoing payments to customers as a part of the Adjustments process

5. Support Improvement Initiatives

Participate in improvement initiatives assigned by the Accounts Receivable Team Leader

Proactively identify and propose potential improvements in all tasks and processes, such as ways to automate tasks and in making processes more efficient

Participate in ad hoc projects and other tasks as assigned by the Accounts Receivable Team Leader


Minimum Bachelor Degree in Accounting required

Good level of English, written and spoken

At least 3-5 years recent and relevant experience in Accounts Receivable with a thorough understanding of Accounts Receivable processes

The following personal attributes: self-motivated; good attention to detail; capable of making decisions; good communication skills; and ability to meet deadlines with minimum supervision

Experience with SAP or a similar ERP system

Proficiency in MS Office Suite, in particular, Excel and Word

Experience with Onguard or other Credit Management software desirable

Additional Information

Career Level
Years of Experience
3 years
Job Type
Full Time

Company Overview

Bridgestone is establishing a Shared Service Centre in Thailand to support various group companies located in the Asia Pacific region.  In addition to performing assigned accounting activities, the Service Centre will undertake ongoing initiatives to improve the quality and efficiency of it’s services, such as by incorporating best practices into it’s processes and utilizing new technologies.

We are looking for new potential member who meet with our Bridgestone Behavior (TRACE)

1)       Transparency (T) >>Act ethically with integrity in all work responsibilities and share candidly the thoughts with Clear, Open and Honest.

2)       Respect (R) >>Care for fundamental human rights, show courtesy, value diversity & different points of view and demonstrate mutual trust in our day-to-day interactions with each other.

3)       Accountability (A) >>Take pride and ownership with also behave proactively and fully engaged in taking actions to deliver on our promises and provide the best quality in work.

4)       Collaboration (C) >>Work with others as a team and support each other with the power of diversity and display unity of vision with also complement others with ideas and skills to achieve our business goals with pride and enthusiasm.

5)       Embrace Change (E) >>Be constantly willing to adapt and promote positive change and see them as opportunities to meet the needs of our customers with also recognize that without the change, without the improvement.   

Additional Company Information

Motor Vehicles
Benefits & Others
Dental insurance, Five-day work week, Free shuttle bus, Life insurance, Medical insurance, Performance bonus, Transportation allowance