Training Manager (Chonburi)
Skillsolved Co., Ltd.
Our client is a sport complex, their facility comprises of field stadiums, football stadiums, golf course, conference and banquets, restaurant, etc. They are now looking for a suitable candidate to be in charge of training to enhance service performance of their employees.
- Conduct learning and development reviews with each department.
- Prepare annual training plans and training calendars.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere.
- Helps employees identify specific behaviors that will contribute to Excellent Service Especially in F&B and Front Office department.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Ensures all training and development activities are linked to the company’s mission and vision.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Follow outlet policies, procedures, service standards, and all safety policies
- At least bachelor degree in any related field.
- At least 5 years of experience in training and development in hospitality industry.
- Hands on experience in conducting training.
- Strong knowledge of training strategy.
- Strong presentation and communication skill.
- Very good English (this position will report to an expat)
- Able to work in Chonburi
- Able to work on every other Saturday.
Interested? Please send “NOW” your application letter and resume
(in Microsoft Word format only) stating current and expected salary to us.
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Skillsolved Co., Ltd.
We call ourselves “CLOSERS.” We are a group of passionate headhunters who believe in delivering results for our clients, while providing service excellence. SkillSolved aspires to become the first Thai-brand recruitment company that comes to mind when hiring.
Our consultants focus exclusively on mid-senior level permanent positions in various industries & functions:
• Banking & Financial Services
• Life Science
• FMCG & Consumers
• Retail & E-Commerce
• Telecom, Media, & Technology
• Sales & Marketing
• Accounting & Finance
• Supply Chain & Procurement
• Information Technology
• Human Resources