We are Manitowoc Foodservice group to be the leader manufacturing of Foodservice. Our product ranges are kitchen equipment, cold room, refrigeration equipment, display showcase, convenience stores display cabinet, etc. With production, distribution and factory authorized service agents around the world, you can trust Manitowoc Foodservice to help keep your operation running smoothly. Manitowoc Foodservice operates in 38 locations in 12countries serving customers in 100 countries around the globe.
Senior Technical Service Specialist
MAIN JOB RESPONSIBILITIES
- Support sale team, marketing team, project team, distributor and dealer on technical data for boosting the business : site survey, presentation, technical documents and pre-sale documents
- Research, diagnose, troubleshoot and identify solutions to resolve customer issues
- Identify what customer want, give advice, provide training to create clearer understanding on product
- Provides technical assistance directly to customers as part of targeted sales effort.
- Review customer specifications for pre-sale documents
- Identifies additional product/services opportunities in customer organization
- Keep the teams and customers up to date with the new product development
- Coordinate with global technical support teams for new technical update
- Bachelor Degree in Electrical / Mechanical Engineering
- 6-8 years of experience in enterprise technical support
- Strong problem-solving skills
- Excellent client-facing skills
- Excellent written and verbal communication skills
- Good interpersonal and communication skills, and able to work/support well with overseas experts.
- Good customer service mind and customer relationship creation.
- Good command of both spoken and written English is a plus.
Job Location: 825 Phairojkijja tower 11th floor, Bangna-Trad road KM.3.5, Bangna, Bangkok 10260, Thailand
How to apply
- Click APPLY NOW to submit your application.
Interested person please send your resume, recent photo and expected salary to:
Welbilt Manufacturing (Thailand) Ltd.
67 Moo 10 Suwanasorn Rd, T.Nonhom, A.Muang Prachinburi 25000
Mobile : 092 257 5289, 089 763 9218
Tel: 037 294 182 – 5 Fax: 037 294 181
Contact person: Khun Ausanee L./ คุณอุษณี