Viscofan S.A. was established since 1975, we are the world’s leading producer and distributor of artificial casings for the meat industry. Viscofan operates casing manufacturing sites in Brazil, Czech Republic, Germany, Mexico, Serbia, Spain and United States. Our casing products are sold in over 120 countries, over 2,000 customers, sales totaling EUR 667 million in 2011 and a workforce of more than 4,000 located in 13 countries around the world.
Viscofan Thailand is a representative office of Viscofan Industria Navarra de Envolturas Celulosicas S.A. based in Thailand. We serve all customers in Asia Pacific and Oceania area, in term of order processing, sample, claims, technical issues, etc. We are looking for dynamic and responsible applicants to join our team in following position.
Order Processing and Customer Service
Duty and Responsibility:
- Coordinating with distributors regarding order processing, samples, claims, prices, etc.
- Provide customers with product and service information.
- Handle customer enquiries and ensure customer satisfaction
- Identify, research, and resolve customer issues using the computer system.
- Ensure all documentations are correct and be recorded.
- Support for administrative functions and documentations
- Assist co-worker once required
- Answer phones and respond to customer requests.
- Transfer customer calls to appropriate staff.
- Thai nationality required
- Male/Female, age not over 35 years
- Bachelor’s Degree, any field
- Working experience in customer service would be a plus
- Fluently written and spoken English
- Computer literacy in MS office, internet
- Able to work under pressure
- High level sense of responsibility for service
- Self-confidence, strong interpersonal skill , communication skills
- Self-motivated, service-minded, positive attitude, and healthy
Interested applicants are invited to send application with full resume indicating qualifications and experience, transcript, expected salary and recent photo by clicking on "Apply Now"
59/377 Ramkamhaeng Soi 140, Sukapiban 3 Road, Sapan-sung, Bangkok 10240
Tel. 02-7281305-7, Fax. 02-7281308
To find out more about Viscofan, please visit our website : www.viscofan.com
Qualifications : Bachelor Degree
Yr Exp : Not required
Salary: 27,000 – 30,000 Baht based on qualification
Work Location: Ramkamhang
Work Day: Mon.- Fri.
Work Hour: 09:00 – 18:00
Job Type: Full Time/Permanent
Benefit : Health Insurance, 13 days holiday, standard public holiday.