Incorporated in 2013 with offices located in the heart of Makati City Business Center, Metro Manila, Philippines.
We are a leading BPO company specializes in providing high quality and innovative online entertainment services to the B2B and B2C markets
Our winning formula are defined with the combination of Advanced Infrastructure, Technology, and Talented Workforce.
With a management and operation team of over 10 years industry experience, Aquoz Solutions has delivered exceptional result to our growing numbers of international customer.
Customer Service Officer/เจ้าหน้าที่บริการลูกค้า
- Handle voice and chat support.
- Provide a strong unique and personalized service.
- Maintaining and updating customers’ accounts.
- Responding to customers’ complaint, determining the cause of the problem, selecting and explaining the best solutions to solve the problem.
- Collecting customer feedback/information and analyzing customer needs.
- Candidate must possess at least High School / Diploma Holder / Degree Holder (Advantage) or relevant experience.
- Required skills: Microsoft Office and internet users. Must be computer savvy and good communication & outgoing customer service skills.
- Strong (Verbal & Written) abilities in Thai Language.
- Ability to speak in English is a plus.
- Able to handle work pressure, fast pace, able to handle demanding customers and bright ideas on problem solving for customers.
- Sales and Marketing background will be an advantage in work experience.
- Highly motivated.
- Must be able to work shifting schedule and public holidays.