CUSTOMER RELATIONSHIP MANAGER – 5* HOTEL PROPERTY
Our client is a luxury 5-star hotel located in central Bangkok. Part of one of the world’s largest hotel groups, this chain operates internationally and is well-renowned on a global scale. Our client is seeking a Club Relationship Manager to assist in the operation of the chain’s membership card scheme.
BANGKOK – HOSPITALITY
UP TO 30K/MONTH++
The Relationship Manager will report directly to the expat Project Manager of the hotel’s premium customer retention programs The successful candidate will be expected to fulfil the following duties and responsibilities:
- Act as a brand ambassador for the hotel’s premium customer retention programs.
- Interact and engage with club customers to ensure that they enjoy a positive and exciting experience.
- Be the main point of contact between the customers and the hotel, with the ultimate aim of securing membership renewals.
- Categorize customers by priority depending on their spending power.
- Personally greet high-priority members.
- Collect customer feedback and utilize to enhance program experience.
- Qualified to degree level in any subject.
- 2 + years in a customer facing / sales role within the hospitality or F&B sectors.
- Presentable appearance and vibrant, dynamic personality.
- Excellent command of English is mandatory.
This multinational food organization is renowned for truly valuing their employees. You will be rewarded with a generous pay package including laptop provision and international training/career opportunities.
All interested candidates, please submit your resume stating your present and expected salary and ref. SALES SUPPORT MANAGER – FOOD INGREDIENTS 02 726 9217, or or click on "Apply Now"
Campanella and Associates Recruitment Company Limited
Smart Search is a subsidiary of Campanella and Associates Recruitment Company Limited
Floor 12th (office 3) Major Tower Thonglor
141 Sukhumvit 63 (Ekamai), Klongton-Nue, Wattana, Bangkok 10110
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Smart Search commenced its operations in 2008, with the aim of assisting international and regional companies in Thailand and Asia Pacific in employing the right caliber personnel at middle-to-high levels of their organizations. We rely on our extensive database and network combined with advertised search and selection as the main sources for recruiting outstanding candidates.
Smart Search is now a Partner of a Top 10 International Recruitment Partnership of Glasford International® (www.glasford.com) and uses an extensive network of professionals internationally to further expand our clients and candidate’s interests.
With an experienced group of HR professionals each with over 2 years experience in executive level placements in Thailand, Smart Search prides itself on professionalism and a strict attention to detail. We believe strongly in people, systems, innovation and measurements.
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