- Within the DMC, set up systems and documentation
- Establish trends, investigate and agree actions
- Complete monthly Quality Assurance report
- Maintenance and Documentation on EDC.
- Coordination with those involved with EDC.
- Good interpersonal and communication skills.
- Reconciliation of accounts payable and receivable
- Manage customer service team
- Ensures team makes sound claims judgement
- Vocational diploma or Bachelor degree in any rel
- Knowledge of sales and marketing principles and
- Knowledge of customer service principles and pra
- Thai Nationality Female
- Bachelor’s Degree in related fields
- Related experience on sales support
- Direct exp in Ocean Export Customer Service Dept
- 2-3 years exp in multinational freight forwarder
- Good English skill,good customer service mind set
- Provide general technical support for customers
- Pre-sales & after sales process
- Addressing customer support requests
- Import & Export
- Customer Service
- Bachelor’s degree or higher in any fields
- Minimum 1-3 years in freight forwarder
- Good command of English
- Minimum 3 years in the freight industry
- Ocean freight forwarding experience
- Good written and spoken English
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