Technical Support Engineer
บริษัท ลูซี่ อีเล็คทริค (ประเทศไทย) จำกัด
jobsDB ref: JTH300003001254413
The company provides switching and protection solutions for electrical distribution systems and is at the cutting edge of Medium Voltage switchgear design and innovation, specialising in intelligent ground and pole mounted switchgear.
Contact with other departments in Lucy’s Global network – QA, Sales, Production, Logistics, UK Engineering.
To work within the Engineering Design Department in Thailand to support the customer in China and the region.
Provide Technical Support to Sales & Marketing departments in Bangkok and China during tenderstage and execution stage.
Provide Technical Support to Contracts, Production and QA during order execution stage.
Provide technical support to Logistics during planning stages.
Assist in the Engineering Design Solutions required for the regional organisation
To work closely with the Technical, Production & Sales Managers in the region.
Contribute to the local implementation and any necessary engineering work of Lucy Electric products in Thailand.
Interpreting customer requirements and specifications in Chinese and English. Undertake design of all types of customer variations on existing products produced at the Thailand factory.
Preparation of detailed drawings using 3D CAD & product data management systems. Plus produce 2D electrical schematic drawings.
Liaison with Customers and Sales, Contracts, Production and Operations staff to deliver customer requirements within time scales, budgets and operational constraints.
Maintain a Technical Library and keep informed and up to date of competitor’s technical solutions.
Support Contracts Department during customer inspections.
Work to ISO 9001 quality standards.
The role will be based in the Lucy Electric office in Hemaraj, Eastern Seaboard Industrial Estate, Rayong and some time will be spent in the Bangkok office. Travel will be required outside Thailand including mainland China.
Secondary activities / tasks:
To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service provided by the Contract Design Office and Bangkok sales office
Ensure all activities are in compliance with the standards and the region laws that govern Lucy’s scope of work.
Health & Safety – adherence to all Company Health & Safety Policies, Procedures and Safe Working Practices.
Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff
Experience Knowledge & Skills:
LET is looking for an individual who can Develop and grow into the role in a pressure & developing environment.
The ideal candidate will have knowledge of electrical switchgear up to 24/36 kV. But if not, a good sound background in electrical and mechanical engineering is required.
Exposure to commercial aspects of contract engineering.
Proficient in NX/Team Centre 3D CAD system But training would be given to successful candidate..
Technology strong in electro-mechanical design engineering concepts.
Prior hands on experience in application / product / system design using software tools.
Must have some experience of managing engineering data and control of CAD systems.
Methodical approach to problem solving.
Ability to use initiative.
Ability to adapt to a multi-cultural environment.
Good interpersonal, communication and presentation skills.
Multi department coordination
PC Literate in MS Office. Must be fluent in English and Mandarin Chinese as well as Thai
Required Electrical (or Mechanical) Thailand Engineering Degree.
At least 3 to 5 years of experience in in an engineering design function in an electro-mechanical industry.
Proficient with at least one of the well-known CAD systems both 3D modelling and 2D drawing creation.
Some experience of an engineering based data management system.
Motivated, well organised with good time management.
Attention to detail and methodical. Good report and documenting skills.
A team player with enthusiasm, keen to learn and develop skills.
Comply with H&S legislation
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About บริษัท ลูซี่ อีเล็คทริค (ประเทศไทย) จำกัด
Lucy Electric (Thailand) Limited
Lucy Electric is a leader in secondary power distribution solutions with over 100 years’ industry experience. Specialising in high-performance medium voltage switchgear for utility, industrial and commercial applications, we enable the safe and reliable distribution of energy to homes and businesses worldwide.
Our best-in-class products are at the cutting edge of medium voltage design and innovation, providing switching, protection and automation solutions with reliability, safety and value built-in as standard. We also offer bespoke engineering, comprehensive warrantees and dedicated after-sales support, meaning that customers get what they need throughout the product lifecycle.
Based in Thame, Oxfordshire, UK, Lucy electric also has offices in Saudi Arabia, United Arab Emirates, South Africa, China and Malaysia, and manufacturing facilities in the UK, United Arab Emirates, Saudi Arabia and India. Through industrial partners and contractors, we have an established international network and local track record in over 50 countries.
Lucy Electric operates as a subsidiary of W Lucy & Co. Ltd, a private company founded in 1812, which employees more than 1,000 people and has an annual turnover of around £150 million today.
As the Lucy electric global business grows further we need to establish additional manufacturing capacity to serve our new target markets and launched a new flagship product called "Aegis" to supply throughout the world. New plant set up is located in Hemaraj Eastern Seaboard Free Zone, Rayong and we need to have a high performer to join a new challenging together.