Service Section Manager
Heil Trailer Asia limited
jobsDB ref: JTH300003001243146
- Follow up Warranty job for closure of issue by setting meeting for root cause investigation and determine action for long term improvement.
- Also, act as gatekeepers who make sure that complaints are valid before accepting customer returns
- Handle oversea and local customers in order to provide best support to customers, fast feedback on customer quality in formation to the factory.
- Manage spare part to support part sales and service job.
- Handle Quotation and Part Sales.
- Coordinate with internal team for serving all customer requirements and expectations.
- Contact with customers regarding daily issues. And prepare necessary information to customers per their requests.
- Discuss with customers on technical issue and lead customer’s project for enhancement of new business or development.
- Supporting more projects of Customer Service Strategies.
- Contact vendor for customer issue until close loop.
- Monthly present customers the corrective action and follow up Heil issues.
- *Salary will depend upon experience and education but we are expecting to pay in the range.
- * will be required to work 6 days/week.
The successful candidate will be rewarded with competitive remuneration package including an annual bonus, group insurance, provident fund, transport, opportunity to work within a global company. If you are a Thai national and willing to make a difference, please submit your resume stating your current and expected salary via "Apply Now" or to:
Heil Trailer Asia limited
168 Moo 16 Udomsorayuth Rd. Bang Gra-san, Bang Pa-in, Ayutthaya 13160
Telephone: 035-221-090 Fax: 035-221-099
Please log on to our website for more information
Website : www.heilasia.com and www.heiltrailer.com
(Only short listed candidates will be notified)
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About Heil Trailer Asia limited
Heil Trailer Asia Limited is an American MNC, a wholly-owned subsidiary of Heil Trailer International (www.heiltrailer.com) which is recognized as the world leader in global manufacturer of specialty transport trailers. We have six facilities, locations include: • Athens, TN • Rhome, TX • Gatesville, TX • Louisville, KY •Argentina • Thailand Heil Trailer Asia Limited, (www.heilasia.com), Ayutthaya, Thailand is a leading manufacturer of aluminum tank trailers in the Asia-Pacific region. With sales spread across the region from Egypt to New Zealand, Heil continues to grow its presence in the Asia-Pacific marketplace by offering customers quality, innovation and a commitment to continuous improvement. If you are interested in growing your career and growing our business then we may have the opportunity for you! Heil Trailer Asia offers competitive salaries and an excellent benefits package. Are you are ready to join a dynamic organization that is committed to employee growth and development? If the answer is YES! then please check out or current job openings.