IT Helpdesk/ IT Support (Welcome new graduate/ Location: Bangna) Attractive Benefits
Smartcruit Consultant Co., Ltd.
jobsDB ref: JTH300003001249048
Employer Ref. MSM: 3147
Company Summary: The Global leader of IT and Network Solution.
Location : Bangna, Bangkok
Job Reference : MSM: 3147
- Provide consistent quality customer services to external clients
- Responsible for answering calls from customers, assisting them with entering incidents/problems into service desk system, and escalating critical issues to our internal support team.
- Log and track requests, and also update call status to customer
- Monitoring status and escalation to support team if required
- Provide basic troubleshooting in PC, system, network
- Responsible for monitoring alarm and escalation to customer and internal.
- Communication skill, Incident management skill
- Minimum exp. 1-2 years in help-desk or IT support will be advantage
- Welcome new graduate student
- Verbal and written communication skill in English is required.
- Customer service mind
- Experience of monitoring system is advantage
- Able to work in shift
Salary Range: THB 17,000 - 18,000 excluding O.T. & Transportation
Benefits: Bonus, Insurance, O.T., Provident Fund, Uniform, etc.
Employee Type: Full Time/ Permanent
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About Smartcruit Consultant Co., Ltd.
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