Director of Human Resources
Le Meridien Chiang Rai Resort
jobsDB ref: JTH300003001210627
Department: Human Resources
Report to: General Manager
Job Scope Summary: Responsible for short and long term planning and management of the Human Resources function. Recommend the department’s budget and manage expenses within approved budget constraints. Major areas of responsibility/ management include, but are not limited to, employment, wage and salary administration, benefits, training, employee/labor relations, organizational development and payroll. Work closely with General Manager in implementing, achieving and maintaining the hotel’s and Starwood’s goals and objectives. Participate in total hotel management as a member of the hotel Executive Committee.
Establish, maintain and ensure adherence to all personnel related policies and procedures. Respond in courteous, professional and rapid manner in order to resolve all guest and staff difficulties. Apply principles of logical thinking to a wide range of intellectual and practical problems in order to perform and direct many varied and complex tasks. Interact with employees and guests beyond giving and receiving instructions, emphasizing relationships with supervisor, subordinates, co-workers and guests in completing assignments. Resolve staff and guest complaints.
Develop, direct and oversee overall hotel recruitment and hiring activities strategies for all exempt and non-exempt positions. Support and uphold hotel philosophy concerning hiring, employee relations, supervision and disciplinary action. Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction. Assist in recruitment and interviewing of candidates for all executive positions; conduct wage/salary/benefit surveys of the local market and recommend enhancements of the hotel’s compensation plan.
Provide hotel-wide communication vehicles and interact in courteous and professional manner with all guests, staff and community members. Supervise, direct, coordinate, influence and persuade staff in order to maintain service standards of hotel. Maintain safety and cleanliness of work areas and employee areas, including, but not limited to, the employee cafeteria and locker rooms.
Develop, maintain and coordinate hotel training programs that provide for specific skills training and management/supervisory development, including anti-harassment and anti-discrimination training. Direct and coordinate human resources activities to hire, train, develop, empower, coach, and counsel. Direct administration of performance appraisals in all departments. Maintain hotel’s human resources information system so as to provide accurate employee records that comply with all applicable federal, state and local laws. Monitor hotel’s compliance with all applicable federal, state and local laws.
Oversee and investigate all employee relations and labor-related matters as they relate to federal, state and local employment and civil rights laws. Must be familiar with applicable collective bargaining agreements and relevant local labor union(s). Maintain and administer employment, wage and salary, benefit and incentive programs (where applicable).
Participate in the budget process as it relates to staffing, productivity, benefit costs, and employee/labor relations costs. Provide guidelines, direction and support in the administration of the disciplinary process. Prepare and maintain operating budget. Monitor staff turnover and recommend changes and improvements.
Serve as member of the Executive Committee and work closely with all Executive Team members in supporting and achieving the hotel’s goals and objectives
It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility
- Thai nationality only (Male / Female) and age between 35 – 45 years old
- A Diploma or Bachelor’s Degree is preferable
- Management skills
- Organisational & time management skills
- Project management skills
- 3 – 5 years of extensive Human Resources experience (1 – 2 years of management)
- Must work and having experience in International hotel chain
- Proficient in writing, speaking English and negotiating in local language
Interested person please walk in or submit your resume with photo via APPLY NOW
Human Resources Department
Le Meridien Chiang Rai Resort
221/2 Moo 20 Kwaewai Road, Tambon Robwieng,
Amphur Muang, Chiang Rai 57000
Tel. (053) 603 316 or 085 694 2211 Fax (053) 603 350.
jobsDB will send your application for review directly to Le Meridien Chiang Rai Resort
About Le Meridien Chiang Rai Resort
Beautiful Historic Location
The resort, situated along the Mae Kok River, is moments from the town of Chiang Rai, the former capital of the ancient Lanna Kingdom founded by King Meng Rai. Guests can experience luxury and refinement, while exploring an area steeped in history.
The resort features a blend of activities, including therapeutic treatments at the spa, refreshing swims in the pool, and hearty workouts in the gym. Outdoors, guests can embark on hill tribe visits, elephant trekking, and river tours.
Chic Contemporary Accommodations
The resort comprises 159 modern rooms and suites in five wings. Guest can revel in the expansive rooms, as the smallest measures 53 square metres. Views from the balconies overlook a private lake, lush lawns, and the Mae Kok River.
We are inviting you to join our team for the following positions: