Triologik Co., Ltd.
Travellanda is a leading Worldwide Online Wholesaler with over 200,000 hotels through its state of the art B2B booking system.
Tour operators and agencies all over the world book hotels in our online system and with our expansion plans in Asia we need to recruit more specialists in several areas of business.
With offices in the United Kingdom, Turkey, and Thailand and through our network of representatives all over the world, we offer a real Online Global Solution.
Customer Support Specialist English OR Chinese
jobsDB Ref. JTH300003001229518
ONLY THAI NATIONALS
IF YOU ARE NOT A THAI NATIONAL DO NOT APPLY
- Provide outstanding customer service and offer solutions to the travellers
- Liaise with our customers and suppliers via phone, email, online systems
- Proceed to all amendments requests from customers or agents such as (giving extra info about room or hotel, change arrival or departure date, change room type, cancel a room, negotiate special conditions with our suppliers……
- Identify and solve problems quickly
- Excellent level in English & fluency in Thai
- Thai National only
- Good knowledge of Microsoft Office programs
- Experience in the online travel industry is not essential but highly recommended
- Fast learner, excellent analytic skills and ability to take decisions and solve problems is key
- Fresh graduates are welcome
- Flexible to accommodate day and nigh shifts in rota
Near MRT Sukhumvit and BTS Asok/Nana Bangkok, , Thailand