CUSTOMER SERVICE SUPERVISOR (MANUFACTURER)
Fischer & Partners Co., Ltd.
jobsDB ref: JTH300003001245767
Employer Ref. recruit3
Salary: 30,000-35,000 Bath/month
- Service Customers in Asia and Pacific as well as Inter-company in a professional and timely manner
- Prepare quotations for standard product and special project within time and competitive package
- Sale Order processing (Order acknowledgement, Shipment Advance Notice and on-time delivery with freight management until customer receiving with complete payment)
- Verify pricing and support Manager in creating price lists for the region
- Daily update delivery status and summary reports to customers and managements
- Cooperate with Customers, Sales Engineers, Technical Service, Engineering and Manufacturing personnel to obtain appropriate required information enough to proceed Sale order/Enquiry and can correspond with Customer effectively
- Initiate, Improve and track to achieve goal of Key Performance Index toward company policy
- Continuously improve Customer Satisfaction using appropriate modern CRM tools
- Female/Male, age 28 years or above
- Bachelor’s Degree in Science or Engineering or any Technical Field
- Minimum 3 - 5 years of experience in customer service or Technical support and correspondence in an industrial environment
- Good command of written and spoken English.
- Computer literacy in MS Office and experience with using ERP
- Skill in IT equipment’s and modern office equipment’s
- Excellent people skill and outgoing personality
- Self-motivated and attentive to details e.g. price or technical requirement
- Very dynamic and service mind
- Can work under pressure with minimum supervision
- Fast learner and willing to take new responsibilities
- Positive attitude and must be good Team player
- Can drive car with license
- Self-discipline, punctual and confidential respective
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About Fischer & Partners Co., Ltd.