Customer Service Officer
Vinarco Services (Thailand) Limited
jobsDB ref: JTH300003001236293
Title: Customer Service Officer
- Daily contact with our client to handle their project shipments to their fullest satisfaction.
- Establish and maintain good relationship with customers by providing the optimum customer service.
- Direct quality assurance efforts to ensure team conforming to quality standards and meet customer specifications and requirements.
- Develop and implement of internal business processes in response to support of new accounts, industry groups or business challenges to meet internal and external requirement.
- Carry out decisive decision over time sensitive decision within scope of responsibility.
- Enforce and execute company rules and regulations based on personal, professional judgement, knowledge that will reciprocally benefit all parties.
- Collect, analyze, and monitor quality data for reporting purposes, and conduct meetings with customers to present the quality reports.
- Preparation of weekly / monthly statistics reports.
- Develop, implement, maintain and audit quality assurance systems and activities to meet customer requirements and specification.
- Close the FSL and knows and adheres to the FSL guidelines.
- Thai Nationality
- Bachelor’s degree or higher in Business Administration, Logistics or related field.
- At least 2-5 years’ experience in Oil & Gas industry or project management
- Proactive, Initiative, good analytical, well-organized, interpersonal & communication skills
- Ability to work under pressure and independently
- Good command of written and spoken English
- Extensive skills in Microsoft Excel, Word, PowerPoint and Access
Any interested candidates please apply with your update CV and contact details. Only shortlisted candidate will be contacted by our Consultant for further evaluation.
jobsDB will send your application for review directly to Vinarco Services (Thailand) Limited
About Vinarco Services (Thailand) Limited
The Vinarco Group of companies was established in 1993 and has expanded to become a market leader in the provision of highly qualified technical consultancy services, predominantely to the Oil, Gas, Power, Petrochemical, and associated Engineering and Construction industries. Vinarco is one of the fastest growing technical recruitment companies in Asia Pacific region.