Customer Service (Telesales) Manager ( E-commerce / Home shopping business )
1577 Home Shopping Co., Ltd.
jobsDB ref: JTH300003001219413
Total income 100 K ++
- Provide a full range of management process with effective leadership to ensure that operation run smoothly and reach the target.
- Continuously drive, train, develop, and coach subordinates (both supervisor and team) to ensure maximum sales efficiency along with a high level of service standards.
- Monitor, evaluate and analyze team performance (according to KPIs) together with customer feedback to come up with an improvement plan.
- Develop and maintain an in-depth understanding of all products, services, promotion and campaign.
- Female, Age between 30 – 45 years old.
- Bachelor’s degree or higher in Business Administration, or related fields.
- At least 5 years experiences in management level in telesales or call center business.
- Able to work multi-tasking in a fast-paced environment and work under pressure.
- Excellent communication skill, presentation skill, and proactive approach.
- Strong analytical, interpersonal and organizational skills.
- Good competent in computer skills (MS Office).
Desirable personality :
Can do attitude, Positive thinking, Maturity, High responsibility, Enthusiastic, Dynamic, Energetic, Well organized, Details and Result oriented.
Benefit:- Competitive compensation along with full package of welfare and benefit will be provided to successful candidate.
Interested applicants are invited to quick apply or in person or send application with full resume indicating qualifications and experience, transcript, expected salary and recent photo by clicking on "Apply Now"
Contact Number : 089-939-5771
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About 1577 Home Shopping Co., Ltd.