Customer Service Agent/Call Center Agent (Eng/Th Speaking)
Inspire (Thailand) Limited
jobsDB ref: JTH300003001229480
Customer Service Agent / Call Center Agent (English/Thai Speaking)
Join the Revolution!
Deliveree is a mobile and web app that allows you to book and manage pickups and deliveries of almost anything in selected metro areas across Southeast Asia. Our marketplace connects businesses and individuals with qualified drivers and their vehicles to provide affordable and trustworthy service according to our high quality standards. Presently, Deliveree is serving businesses and individuals in Bangkok, Jakarta, and Manila with more urban locations coming soon.
Deliveree Thailand is looking for a new team member for a Customer Service Agent position. As part of the Customer Service team, you’ll interact closely with our individual and business customers to ensure their smooth and seamless delivery experience.
Location: SSP Tower 1, Sukhumvit 63 (Ekamai)
- Interact with customers through phone call, email and live chat to respond to their inquiries and ensure a smooth delivery experience
- Provide excellent customer service and product knowledge to potential and existing customers
- Interact with driver partners to solve on-the-spot issues
- Take feedback and identify areas for service and process improvement on an ongoing basis
- Good command of spoken and written English and Thai
- Passionate about customer service and thriving to exceed customer’s expectation
- Good problem solving skill with high attention to detail
- Comfortable with using app or web-based map and navigation tools, or willing to learn
- Ability to work under pressure
- Ability to work well in a team and independently
- Excited to be in a fast-growing startup environment
- Thai National only
Benefits & Perks:
- Competitive salary
- Free lunch and snacks
- Casual work environment
- Health Insurance
- Dental Insurance
jobsDB will send your application for review directly to Inspire (Thailand) Limited
About Inspire (Thailand) Limited
Inspire Ventures is a venture capital investment and operating firm with over 70 staff across offices in Bangkok, Ho Chi Minh City, and Jakarta. We invest in, build, and operate tech startup companies with a focus on the Southeast Asia region.