Customer Care Analyst
Fame Placement Co., Ltd.
jobsDB ref: JTH300003001303878
Report : Customer Care Supervisor (foreigner)
- Delivers highest level of service quality to internal & external customers through pre-sales and post-sales customer service functions in a timely manner
- Handles part returns, repairs, replacements, sales orders and delivery schedules
- Improving Customer Experience - managing complaints & liaising with internal stakeholders
- Visit distributors & suggest methods to improve customer service operations and turn-around time
- Maintain reports on customer correspondence & use the same for data analysis, reporting, & suggesting improvements
- Any degree in Management or Engineering
- 3 - 5 years’ experience in handling customer operations / business processes
- Experience from automation industry is preferred
- Green Belt / Lean Six Sigma certification desirable
- Good command of English and knowledge on SAP platform
To apply, please submit full resume by e-mail by clicking on "Apply Now"
Fame Placement Co., Ltd.
128/340 Payatai Plaza, 31st Fl., Room G, Payathai Rd.,
Toongpayatai, Rajthevee, Bangkok 10400
Tel. 66(0)2 612 9536-8 Fax. 66(0)2 612 9539
More Jobs at FAME please visit: www.fameplacement.com
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About Fame Placement Co., Ltd.
The Best Recruitment and Search Company in Thailand 2011
On September, 23rd 2011 Fame placement co., Ltd. Was announced ‘the Best Recruitment and Search Company in Thailand 2011’. This is the second time that Fame Placement received the honorable awards from Ministry of Labor sine the previous one was in 2008 ‘the 1st Runner-up Award for the best Executive Recruitment and Search Company in Thailand’.
The professional award was presented by Thailand’s Vice Minister of Labor, Mr. Anusorn Kraiwatnussorn and Director General of the Department of Emplyment, Ms.Autsanee Suebwongpat. Ceremony was held among 2,000 attendants including representatives from the Ministry of Commerce, Ministry of Labor, BOI and professional recruitments in Thailand.
Continually to next years, we ‘Fame Placement’ will make every effort to keep our standard as in our values; responsibility to deliver excellent quality and innovation in our work through personal initiative and continuous development of knowledge and skills. More to point, to be a preferred premier executive provider for international companies in Asia as in our Mission.
To be a preferred premier executive provider for international companies in Asia.
Commitment – We have responsibility to deliver excellent quality and innovation in our work through personal initiative and continuous development of knowledge and skills.
Integrity – Ethical behavior, honesty and discipline are fundamental characteristics of our conduct in all aspects of our services.
Focus – In servicing clients, we focus on our individual talents under the regime of teamwork-leverages. “Win-Win” relationships are our goal as we work with clients, other associates, business partners and service providers.
Respect for People – We treat people with respect and dignity. We build positive, trusting relationship through open communication, sharing and valuing diverse perspectives.
Fame Placement dedicated consultants possess over 20 years professional experiences from diverse commercial and manufacturing backgrounds with multinational companies. With their experiences and in depth knowledge in a wide range of industries, they have extensive understanding of a particular industry’s requirements and be able to discuss the issues with candidates leading to successful and effective searches for candidates who perfectly match with companies’ cultures, businesses and working environments.
Fame Placement is committed to strengthen long term relationships with our clients and candidates based on in depth knowledge and understanding about their philosophies and goals.