Crew Performance Assistant Manager
NokScoot Airlines Company Limited
jobsDB ref: JTH300003001257711
Roles and Responsibilities:
Crew Performance Management:
- Monitor of performance of all line cabin crew
- Support ranking crew and team member for performance and career development
- Identify performance gap through observing and monitoring all line cabin crew
- Implement on-the-job development of line crew
- Track and monitor Probation/Confirmation of crew
- Maintain cabin crew Record
- Ensure memo/circular distribution, to all Cabin Crew according to the current requirements of safety, security, quality and service standard of company or authority regulations
Crew Discipline Management:
- Monitor Crew Discipline and crew attendant with employee tracking record and coordinate with concern department
- Investigate passenger complaints on Crew and Cabin Services matters
- Be a cabin crew counsellor in purpose for improvement and development
- Flying as an observer to understand Customer needs and Crews’ feedbacks in term of Crew Performance
- Cooperate and support other department for all activities involving with cabin services operations as well as administrative task
- Minimum Bachelor’s Degree with total of not less than 5 years of working experience in related field, of which at least 1 years must be at cabin crew supervisory level.
- Knowledge of organizational behavior and performance management is necessary
- Achievement and results oriented
- Well-groomed and ability to lead by example
- Excellent Communication skills both Thai and English
jobsDB will send your application for review directly to NokScoot Airlines Company Limited
About NokScoot Airlines Company Limited
Launched in 2014, NokScoot is the joint venture between Singaporean budget airline Scoot and Thai airline Nok Air.
NokScoot isn’t just like any other run-of-the-mill low-cost carriers – we don’t just provide low travel fares, we also provide an enjoyable flying experience. So our passengers never have to compromise on their experience when they are travelling with us.
NokScoot puts the fun back into budget travel and NokScoot gets our passengers to wherever they want to, in the way that they want to. And because they get to choose and customise their own travel experience, our passengers don’t just fly. They fly awesome.
Are you different enough to join us?