Corporate Trust Client Service
Siam Commercial Bank Public Co., Ltd.
jobsDB ref: JTH300003001255765
- Responsible for activities which interact with after sales process to enhance the level of customer satisfaction with Corporate Trust's product and service and contribute to revenue generation.
- To act as the prime contact point for customers in assisting their queries/problems.
- To regularly keep close contact with clients to assist Sales in finding gap and spotting opportunity for business referral.
- To act as a liaison officer amongst different units e.g. cooperate with RMs, Sales, and Operations to solve customers' problems.
- To raise issues found for process improvement to meet customers' requirement and expectation.
- To perform Service Review for clients.
- To handle end-to end process of new account opening, closing and maintenance;
- Prepare internal memo for account opening and notify clients of the account number when opened.
- Coordinate with Sub-Custodian Bank to prepare related documents when there's foreign investment.
- Perform special requirement regarding account opening such ad Document translation and notarization.
- Coordinate to set up SCB Custodian Net&apply for EIC for the client.
- Follow up on pending documents from client.
- Review Fund Prospectus for Mutual Fund Trustee Service.
- For Registrar client, coordinate amongst client, vendor & operations for certificate printing.
- To handle customer surveys;
- Design and/or develop the survey form, distribute and collect the survey to customers and analyze the feedback along with arranging meeting with concerned parties in order to fill any gaps or flaws.
- Bachelor or Master's Degree in related field
- Minimum 3 years working experience in relevant field
- Working experience or sound knowledge in Banking Industry is preferable
- With good planning and analytical skills
- Good command in English
Interested candidate, please submit your CV via APPLY NOW (สมัครงาน)
For more information Tel. 0-2544-7201
jobsDB will send your application for review directly to Siam Commercial Bank Public Co., Ltd.
About Siam Commercial Bank Public Co., Ltd.
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