Call Center Agent (English Skill)
Bank of Ayudhya Public Company Limited
jobsDB ref: JTH300003001211970
Employer Ref. 022962000 Ext.11405
- Answer customer calls with accurately, efficiently and professionally by following call center processes
- Maintain and update the necessary information for customer into related banking system with accurately
- Follow up on customer requests/issues or escalate to supervisors when needed according to department processes
- Perform sales activities to support business direction by providing and recommend the most suitable banking products and service to customer
- Fulfill other work assigned by supervisors or managers
- For English skill agent requires TOEIC score ≥ 650
Major Challenge / ความท้าทายในงาน
- Providing information to customers correctly within appropriate time and professionally.
- Analyze customer needs and response correctly according to standard banking guideline.
Work Conditions/Work Environment / สภาพการทำงาน
- Able to work on shift schedule
Education Background (การศึกษาเบื้องต้นสำหรับตำแหน่งงาน):
Bachelor's Degree in any fields
- Financial and Banking business (if any)
- Computer literate in Microsoft Office - Word & Excel
- Good command of spoken and written English is preferred
- Customer service oriented
Personal Characteristics/ Attributes (คุณสมบัติทีจำเป็นสำหรับตำแหน่งงาน) :
- Proactive, self-motivated and high responsibility
- Able to work in a team environment
- Possess good service mind and patient
- Able to work under pressure
jobsDB will send your application for review directly to Bank of Ayudhya Public Company Limited
About Bank of Ayudhya Public Company Limited
Employer Ref.022962000 Ext.11405
URGENTLY REQUIRED !!!
At Bank of Ayudhya Public Company Limited, our products and services as well as our contemporary look have always been admired. We provide a full range of the highest value retail and corporate banking services enhanced and directed by our “More Than Banking” concept. We aim to improve the lifestyle of all our customers by responding to their complete range of financial needs. If you are ready to be part of the experience at BAY and take on a diversified role in a vibrant environment, here are some great opportunities for you to consider.