As a person with
extensive management experience at various organizations,
one thing I have learned is that apart from putting
the right man in the right job, one must give
equal importance to "designing the right
workplace for the right person". The reason
is simply that with the surrounding unfavorable
to productivity and encouragement, persons with
knowledge and ability can easily stumble and eventually
fail to perform.
Quite a number of
management executives or company leaders may not
pay enough attention to providing a kind of workplace
atmosphere appropriate to staff members simply
because they do not realize it or overlook its
importance. Simply put, they do not understand
how influential the workplace is to both positive
and negative performances.
Arranging all the
desks in the same way without taking into consideration
differences of each department could just be a
mistake that undermines the strength of the workforce.
For instance, people in charge of creative work,
planning and solving problems will need to work
as a team. Arranging their desks in a regular
way may instead make things more difficult for
them. Desks facing each other or providing more
individual space for each desk may be a better
choice in this case. Keeping the people in the
room at an appropriate number or decorating the
room to enhance imagination can also be of benefit,
which in return translates into greater working
efficiency.
Some offices need
to tighten their belt by limiting the use of air-conditioners,
substituting them with electric fans or opening
the windows in the morning. Thinking that the
weather outside is nice, the consequences may
disastrous especially when the temperature rises.
The heat directly affects the staff physically,
resulting in poor performance and deteriorating
working atmosphere. What could be saved financially
could turn into an unpleasant lost of money.
Of course, it sounds
like a very small matter on the part of the management,
but for me as the head of an organization, it
is the opposite. I realize that the working environment
creates a direct impact to the efficiency of my
team members. Appropriate working environment
helps bring the organization to success, not only
in terms of achieving the goal but also in terms
of enhancing individual's capability and upgrading
the overall competitiveness. In order to make
the workplace appropriate for the staff, I adhere
to the philosophy of making it as much as possible
a human-centered environment. A consultant or
expert in the field of design is needed to help
complete the job, while essential information
must be provided in order to understand the following
elements:
Image of the organization
The image of an
organization must be reflected through the working
environment, which means the arrangement must
coincide with the operating goal of the company
in order to allow visitors as well as all employees
to realize the identity of the organization. As
for the business I am overseeing, there are 2
parts - aggressive organization and academic entity.
The first part deals with programs, computer books
and tourism. The workplace must then be modern
- from the building itself to guest reception
area and each comprising department.
This way, visitors
will be impressed. Impressed customers bring good
business to any company on regular basis. The
other that I deal with is the part that does work
with academic concern and researches. The organization
here needs to create a kind of image that encourages
good trust on the account of knowledge and researches
with great importance provided to an information
center. The working environment including the
document filing system must be orderly and neat.
A special service such as access to the Internet
must be ready for visitors and clients who are
interested in the information the company provides.
Individual department's requirements
Another important
factor to be considered when arranging the workplace
is the internal structure of the organization.
The environment must be favorable to the requirement
of each different department. The production department
dealing with production of books and computer
programs must have a kind of workplace that is
modern and equipped with high-tech equipment to
allow smooth and efficient operation, while encouraging
creativity. As for the research department, employees
demand concentration, which means partitions may
be needed to allow quiet surrounding appropriate
for the kind of work they are handling. Cabinets
for books and documents will become essential
to researchers in this case.
For the case of
a conference room, where policies and goals of
the company are discussed and determined, everybody
must feel encouraged by the atmosphere of the
room to make contributions and exchange views.
The arrangement of tables and chairs or choosing
of color for the room should produce a friendly
atmosphere.
Working efficiency
The workstation
of each employee must take into account utmost
productivity as well as efficiency, while preserving
working satisfaction each employee deserves. By
looking at it this way, space for each individual
will become significant. In order to concentrate
on working, the staff must not be distracted by
the external elements. To help ease the tension,
a small aquarium can be used as employees can
also take a short break to feed the fish or look
at them swim. Well -arranged desks are also a
key to better working efficiency. Piled-up documents
prove lesser working efficiency, while creating
a polluted sight quite disturbing to other officemates.
Organizations that
realize how much workplace means to the overall
operation can benefit directly from good image
projection and customer appreciation. The right
workplace can simply help unlock obstacles blocking
the potential of each employee. All these certainly
lead to the ultimate corporate goal of success.
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